Went back to Radio Shack today, they told me I need the PIN number to change the account. I don't remember a PIN number from radio reference, or serial number, or activation number???
ok here is how I got mine going and just got it 2 days ago also.. and was very impatient to get going as well but decided to a lot of reading before I got it and after so I could get somewhat of a handle on how to do it.
you are all ready a subscribed member here so the rest is easy. download win96 software it has a 30 day trial so you can get scanner set up free. you will have to insert the cd you got from radio shack and install the drivers. they are going to be in the data1.cab file and look for cdm20600.exe and double click it to install the drivers for the cable.
when done , open win96 go to file at top left and select web import, radioreference.com, trunked systems and click.. (assuming what you want is trunked, if not select conventional.
then another window will open at top put in your username and password that you use to log in here. the click start then you will be able to select country, state, county and type of system one at a time as you select them.
once selected , all the talkgroups and control channels will download.
you will have to go through and select the talkgroups you want to here for a couple reasons. first is you probably don't want to hear street and sewer maint and all the other crap that will come across trunked setups. and second the pro 96 will only hold 150 groups per bank.. make sure to check the sites check mark at the very top in the talkgroup window because I think if not it will not download the control channels.
once all is selected and the talkgroups you want are check marks go to import this system
then go to top of window and select done, then next window select target bank and make it 0 and name it the city you are wanting. leave everything else as is. and select done. the window will close and back to the win96 screen. select the channels tab on this screen and move the little up/down arrows where it says bank and when you get to 0 make sure it is showing your control channel and then I select closed check mark. then go to top and under scanner select write to scanner..
that's it all done.
if you have more than one city or county you want to write to the scanner then before you write to scanner you need to repeat the whole process over for all the citys and counties you actually want to download from radioreference.com before you actually write to scanner. and also after the download make sure you change the bank for each system download or it will overwrite the bank if you don't change the target bank.
good luck