hey yall i acquired software to reprogram my ht1250. when i try to read the radio it keeps telling me that there are no comms ports. i bought a brandnew cable and all drivers are installed. i believe software 6.12.09. any help is greatly appreciated.
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programming ht1250 issue
- Thread starter njffemt08
- Start date
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1.Are you using a USB cable?
2.Are you using a 9 pin cable? Is it a ribless cable? If not do you have a motorola RIB?
3.Have you picked the correct com port in the software that is show in windows device manager?
4.If you have picked the correct com port have you set the com port to the settings listed in the Motorola Software?
2.Are you using a 9 pin cable? Is it a ribless cable? If not do you have a motorola RIB?
3.Have you picked the correct com port in the software that is show in windows device manager?
4.If you have picked the correct com port have you set the com port to the settings listed in the Motorola Software?
Look in Windows hardware manager under ports and see what comports ports are listed and choose one of those
SteveC0625
Order of the Golden Dino since 1972
Connect the cable to the computer. Then open up the Device Manager and Find the Ports (COM & LPT). Double click on that and select your USB cable.
Tell us EXACTLY what the name of the cable is.
Then double click on it and you'll get the Properties window. Click on the driver tab. It would be best if you could post screen shot of the window display, but if you can't please tell us the Driver Provider and the Driver Version.
This may well be a small problem in your computer and have nothing to do with the radio or the CPS. Let's sort this out first.
It would also be more than a little helpful to know what version of Windows you are running.
Are you running the windows software in the classic theme? When I ran it, it gave me the same error and I changed the windows theme to classic and it worked fine then.
Those views reflected here by me do not reflect those of my department.
Those views reflected here by me do not reflect those of my department.
SteveC0625
Order of the Golden Dino since 1972
While you are in the Device Manager, make a note of what Com Port is assigned to the cable.
Plug in the cable, do the Device Manager lookup and make note of which Com Port is assigned. Then, with the radio on connect the cable to the radio, then fire up the CPS. Do this next step exactly as I am giving it to you. Click on File and then click on Read Device in the drop down. When you do that, you'll get a little window asking you to select the Com Port. Select the same Com Port as the Device Manager indicated, and you should be able to read the radio.
If this doesn't solve the problem, we'll need to take a closer look at your USB cable and the driver. But let's do this first. Since you are running Win 7, you won't have the "latest driver" problem. Win 10 is too smart for its own good because it wants to find and assign the absolute latest driver for each device. More on that if you don't get it going with the above info.
SteveC0625
Order of the Golden Dino since 1972
Highly unlikely. Almost every time someone has the "can't read the radio" or "computer doesn't see the cable" problems, the solution turns out to be pretty simple and straightforward. You are using the latest (and final) version of the Pro Series CPS, and you're using Win 7 which has very few problems with this CPS.
Just do what I asked first before you worry about anything else.
ok i have gone through that process. it now registers the cable and what comm it is in. when i go to file then read radio it says "couldnt open port.check whether device/rib on or not, and the device to rib, and rib to pc connection are ok"
Did you set that port in the Motorola Software this was all done before the world of plug and play
That would be the MOTOROLA SOFTWARE it also states port speeds like 9600 8 none and 1 those have to match also. What version Motorola CPS are you using?
SteveC0625
Order of the Golden Dino since 1972
Go back and re-read my directions in Post #9. It tells you when to select the port as you go to read the radio.
He said in his original post that he is using R06.12.09. In Post #11, I clearly stated that he was using the latest version of the Pro Series CPS which has very few problems running on Win 7.
There should be no need to adjust port speed, etc. It works fine with default settings.
Steve I just remember my old days programming
SteveC0625
Order of the Golden Dino since 1972
I understand that, but this series of radios uses a CPS that was written for windows, and updated at version R06.12.05 specifically for Win 7 64 bit. Windows software rarely needs fine tuning of the ports like the DOS based programs did. Been there, done that.
All the OP should have to do is make sure the proper Com Port for his cable is properly assigned in the software. I gave him clear directions on how to do that.
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