ProScan help logging with Bcd436hp

[barndo]

I have no clue what i'm doing wrong, but hopefully i'm doing right by asking for help here.

I cant get the logging function going on Proscan.
i can get the favorites to show up but no logging when i switch to serial mode.
i have Bcd436hp im a total newb
i have the Uniden Serial Port installed
i have net framework 4.8 installed
Using Parrells running windows 10
i have tried each buad rate with no success and searched for comments in this forum and others.
please help obi wan kanobi your my only help

thank you

 

[mikewazowski]

Does your scanner communicate with Proscan at all or is it just the logging function that's broken.

If it doesn't communicate at all, did you add a Serial Port in the Parallels configuration pointing to the OSX USB serial device?

 

[barndo]

just logging function does not seem to work.

 

[barndo]

in the com port setting is my scanner supposed to show up?
i see it just says available?

 

[mikewazowski]

If your scanner was communicating, you should see what it's scanning in the black window. Since it's doesn't appear to be communicating, it won't log anything.

Did you setup the serial port in Parallels before starting Windows?
Have you tried clicking on Auto Detect in Proscan to see if it finds your scanner?
Have you set your scanner type to BCD436HP?

 

[barndo]

i did set up the serial port
also tried auto detect a couple hundred times and i set the type to bcd436hp

 

[mikewazowski]

Once again:

Did you setup the serial port in Parallels before starting Windows?

Adding USB devices through COM port to virtual machine (parallels.com)

 

[barndo]

 

[barndo]

I believe i did

 

[Whiskey3JMC]

in the com port setting is my scanner supposed to show up?
i see it just says available?

Click:

 

[ka3aaa]

make sure the baud rate for proscan and the scanner are the same speed

 

[barndo]

Click:
View attachment 142981

EDIT: I run native Windows and my scanner model & baud rate show up in their respective columns so that may not be the correct port. When you turn scanner on then connect the USB cable you should be prompted to press the No/. key to put it into serial mode. Have you done this?

yes i have

 

[barndo]

make sure the baud rate for proscan and the scanner are the same speed

i tried matching all buad rates available with proscan and the scanner

 

[Whiskey3JMC]

Just run native Windows. So much less of a headache than dealing with a VM IMHO. Good luck to you

 

[barndo]

Just run native Windows. So much less of a headache than dealing with a VM IMHO. Good luck to you

hahah yup looking for a cheap windows machine.. thanks for your time tho

 

[ProScan]

Make sure the scanner is not in Mass Storage mode. It sounds like it isn't since you mentioned that it's in Serial Port mode. Just making sure.
I don't know anything about Parallels but I heard you have to tell it to use USB and not serial port so I believe that's what mikewazowski mentioned in post #2.
If all else fails then power cycle the scanner or reinsert the USB cable and see what happens.

 

[barndo]

Make sure the scanner is not in Mass Storage mode. It sounds like it isn't since you mentioned that it's in Serial Port mode. Just making sure.
I don't know anything about Parallels but I heard you have to tell it to use USB and not serial port so I believe that's what mikewazowski mentioned in post #2.
If all else fails then power cycle the scanner or reinsert the USB cable and see what happens.

thanks yeah its in serial mode.
also power cycled the scanner and reinserted 100 times.
im thinking trying to get it to run through Parallels is above my pay grade.
Great to see such a great response rate on here tho
Thanks everyone

 

[barndo]

Click:
View attachment 142981

i did

 

[mikewazowski]

I believe i did

Did you look at the link I sent you? You must add a Serial Device to Parallels before you start up Windows. It's all explained in the link I sent you.

 

[mikewazowski]