Hello, I am new to scanning and just took my PSR-500 out of the box. I am a NOOB so please don't blast me if this is in the wrong place etc. I purchased and downloaded ARC-500 and became a premium subscriber here so I could download my county into the scanner. When loading my county there where boxes 1-20 at the bottom of the page I checked box one and pressed import then I uploaded to scanner. The scanner gave me the completed sign and I assumed it was done. Then I pressed MAN on the keypad and it read top line: T G Signal is all the way up. Second line:01-0040 TGRP P1D Third Line:ID: 02-021 and Fourth Line: CPD=(Clarksville Police Department) DISP 1. The DISP 1 is flashing and underneath all that TSYS. Now my question is what do I do from here? I am not receiving anything. I'm sure it's something stupid i'm doing wrong but in the meantime I will keep reading and see if I can get up to speed. Thanks for all that help.