SDS200 Hum repaired, but returned

[Joe_Blough]

The warranty states that repairing issues with other than approved Uniden techniques voids the warranty, so soldering, even if you completely eliminated the hum, and resolved the issue beyond what Unidens solution offers, wuld null out your warranty for other problems you might have.

Paul

Completely illegal under FTC law. You can't have conditional warranties. Looks like the FTC needs to send Uniden a warning letter like they have done with other companies who try to make warranties conditional.

 

[werinshades]

Completely illegal under FTC law. You can't have conditional warranties. Looks like the FTC needs to send Uniden a warning letter like they have done with other companies who try to make warranties conditional.

Have a link for us all to read? I'd like to read this because it could be helpful with future product purchases.

 

[Joe_Blough]

I don't want to see other users screw up a $700 scanner based upon an unauthorized repair. Some of these suggestions are coming from non-owners but they "use" the scanner in some capacity. If this changes, then by all means do it. Until then, just wait.

I don't want to see users screwed over on a $700 purchased based on Uniden not doing an authorized repair.

 

[werinshades]

Completely illegal under FTC law. You can't have conditional warranties. Looks like the FTC needs to send Uniden a warning letter like they have done with other companies who try to make warranties conditional.

Have a link for us all to read? I'd like to read this because it could be helpful with future product purchases.

I don't want to see users screwed over on a $700 purchased based on Uniden not doing an authorized repair.

I think this is what you're referring to? FTC Staff Warns Companies that It Is Illegal to Condition Warranty Coverage on the Use of Specified Parts or Servicesan

I'd have to go into the fine print of Uniden, but I'm not sure this covers it?

 

[Joe_Blough]

Talking about a product you don't own is one thing, but do you go on a forum and tell everyone that it's defective and offer up unauthorized repairs that "potentially" could void the warranty, but don't disclose you don't own one but you know everything thing you need to know? I heard about the Whistler TRX-1 but stay clear of the forum since I don't "own" one and never have. Until Uniden Support gives direction I think patience is in order.

The person who offered up the guaranteed fix does own one. He did the "unauthorized fix" on his unit which is how he knows it fixed it, plus a little electronics common sense that Uniden seems to lack. By the way, the original idea for the metal mitigation part came from an end user here on the forums and nit Uniden.

 

[Joe_Blough]

Have a link for us all to read? I'd like to read this because it could be helpful with future product purchases.

FTC Staff Warns Companies that It Is Illegal to Condition Warranty Coverage on the Use of Specified Parts or Services

FTC Staff Warns Companies that It Is Illegal to Condition Warranty Coverage on the Use of Specified Parts or Services

The Federal Trade Commission staff has sent warning letters to six major companies that market and sell automobiles, cellular devices, and video gaming systems in the United States.

www.ftc.gov

 

[werinshades]

The person who offered up the guaranteed fix does own one. He did the "unauthorized fix" on his unit which is how he knows it fixed it, plus a little electronics common sense that Uniden seems to lack. By the way, the original idea for the metal mitigation part came from an end user here on the forums and nit Uniden.

Here you go Joe, from the online SDS 200 manual:

Changes or modifications to this product not expressly approved by Uniden, or operation of this
product in any way other than as detailed by this Users Guide, could void your authority to operate
this product.

The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B) modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden,

Key word.."could"....so you can tell me I'm right...lol!

 

[Joe_Blough]

Here you go Joe, from the online SDS 200 manual:

Changes or modifications to this product not expressly approved by Uniden, or operation of this
product in any way other than as detailed by this Users Guide, could void your authority to operate
this product.

Key word.."could"....so you can tell me I'm right...lol!

And I just posted a link proving that's illegal to do conditional warranties which you failed to address. "Void your authority to operate this product" says nothing about the warranty. All that says is if you damage it then it might not work.

 

[werinshades]

And I just posted a link proving that's illegal to do conditional warranties which you failed to address. "Void your authority to operate this product" says nothing about the warranty.

Page 60 of the Uniden on-line manual is pretty clear...

The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B) modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden,

I know you're holding back telling me I've been right...lol!

 

[werinshades]

Question though...is your SDS 200 plugged into a surge protector or directly into the wall or some other means? For me...surge protector. Wondering if this might be causing some of the problems?

 

[TailGator911]

And I don't think anyone who spends time here can objectively posit that the hum is not a problem just because they don't hear it on their unit. We have seen too many voices to the contrary and an admission (by means of their mitigation attempt) from Uniden that it really does exist.

Oh, no doubt that there is a hum problem, otherwise Uniden would not have acknowledged it here in the forums. There are enough complaints to attest to this, but still in the minority of owners. The majority of us have not experienced this problem, but that certainly does not mean we do not acknowledge it, and sympathize with those having to contend with it.

 

[Joe_Blough]

Page 60 of the Uniden on-line manual is pretty clear...

The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B) modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden,

I know you're holding back telling me I've been right...lol!

That is illegal. I think we can all agree that Uniden has been acting with less than good intentions. They put an illegal statement in the manual, and despite proof showing it is illegal you continue to say you are right. Stop embarrassing yourself. Their manual is not the law.

 

[buddrousa]

FTC Staff Warns Companies that It Is Illegal to Condition Warranty Coverage on the Use of Specified Parts or Services

FTC Staff Warns Companies that It Is Illegal to Condition Warranty Coverage on the Use of Specified Parts or Services

The Federal Trade Commission staff has sent warning letters to six major companies that market and sell automobiles, cellular devices, and video gaming systems in the United States.

www.ftc.gov

If I buy a NEW CAR MODIFY THE ENGINE AND TRANSMISSION THEN DRAG RACE THE CAR AND THE ENGINE FAILS IT IS NOT COVERED UNDER THE WARRANTY ANY LONGER STOP SPREADING FAKE NEWS.

 

[werinshades]

That is illegal. I think we can all agree that Uniden has been acting with less than good intentions. They put an illegal statement in the manual, and despite proof showing it is illegal you continue to say you are right. Stop embarrassing yourself. Their manual is not the law.

Illegal statement? Now that's a reach, even for you.

Joe...stop spreading bad information for us that own the SDS 200. Please stop advising owners to modify their scanners. If they do, it's at their own risk. Non-experts might try some of these "fixes" and void their warranty. If Uniden has any other additional information, they will let us know. Fair enough?

 

[MCode]

The problem is if the consumer opens a unit...
Then he might mess something else up..
Then even more repairs are required..
To my knowledge, for the majority of CE products sold today if the consumer opens the unit's case the product's warranty is null and void.

Just my $0.02...

 

[Anderegg]

I think it has been determined (from the posts here) that even a soldered solution, would not provide any additional hum/buzz mitigation than a properly tensioned and positioned uniden mitigation part?

Paul

 

[Joe_Blough]

If I buy a NEW CAR MODIFY THE ENGINE AND TRANSMISSION THEN DRAG RACE THE CAR AND THE ENGINE FAILS IT IS NOT COVERED UNDER THE WARRANTY ANY LONGER STOP SPREADING FAKE NEWS.

It's right there at the FTC website. It would be covered under warranty if the engine falling out had nothing to do with the mods.

 

[Joe_Blough]

Illegal statement? Now that's a reach, even for you.

Joe...stop spreading bad information for us that own the SDS 200. Please stop advising owners to modify their scanners. If they do, it's at their own risk. Non-experts might try some of these "fixes" and void their warranty. If Uniden has any other additional information, they will let us know. Fair enough?

How can yiu not read the FTC's info? They have sent out letters to companies telling them their conditional warranties are illegal. It's all there for anyone to read.

 

[Joe_Blough]

The problem is if the consumer opens a unit...
Then he might mess something else up..
Then even more repairs are required..
To my knowledge, for the majority of CE products sold today if the consumer opens the unit's case the product's warranty is null and void.

Just my $0.02...

Proof was posted with a link to the FTC's statement but yiu think you make the laws. Not a single person has displayed the facts I posted. Just what they thinj the law should be. Microsoft said the warranting is void if you open your Xbox. FTC says it is illegal for them to do that. Go look it up .

 

[Joe_Blough]

I think it has been determined (from the posts here) that even a soldered solution, would not provide any additional hum/buzz mitigation than a properly tensioned and positioned uniden mitigation part?

Paul

More false info. The soldering makes a better ground connection which is the entire issue. Someone posted that soldering it was the guaranteed fix. Nobody can read here apparently. It's right in this thread.