SDS100/SDS200: Sent my sds100 in for repair, have heard nothing yet

Cowracer

Member
Joined
Nov 25, 2014
Messages
11
Anyone know how long it takes to even hear back from Uniden Repair? I sent my SDS100 in for the cold solder joint repair over a month ago and heard exactly nothing so far. UPS tracking shows it was received, and I included the form with all the info, but I have heard nothing, and I cant even find a decent number to call or anyone to contact. I know the mill turns slow, but I would have expected something by this point.

On Edit, I tried the trick with truncating my serial number on the status website and that worked, once I found the saved copy of the return form I kept. It shows received on Jan 25 (which matches) and est. return date of Feb 13 which was a week ago. It did not show up using my email address and zip code. I have searched my email and spam for anything where from them. I expected a link to pay for the repair, but so far nothing.

Tim
 
Last edited:

dave3825

* * * * * * * * * * * *
Premium Subscriber
Joined
Feb 17, 2003
Messages
9,002
Location
Suffolk County NY
I forget if they use FedEx or UPS but either way set up an account for both so that you get notifications when you’re gonna get a delivery. I didn’t hear anything about mine coming back and it was the notification from FedEx telling me the package was on the way.
 

GMB2711

Newbie
Premium Subscriber
Joined
Jan 17, 2025
Messages
2
Location
Spring Lake, NC
I did the same 3 weeks ago contacted them today and they said i didn't send enough to pay for extra work and I still owed them $6.00, they added onto the cost and will not send it back until the $6.00 was paid, so you may have to call them because they will not let you know
 
Top