Sentinel

[martinrochette]

I got pic the other day and updated my bcd 536 then I messed something up on pic now it won't load I read some threads to click on run as admin but it won't let me and if I open it up by searching it the main page where it says update and USA or Canada are dosnt come up

 

[Whiskey3JMC]

Getting any error messages? Have you tried uninstalling & reinstalling Sentinel?

 

[martinrochette]

it says sentinel has stopped working and then disappear I have uninstalled and installed about 75 times thanks for the response

 

[martinrochette]

This is what I get

 

[fxdscon]

it says sentinel has stopped working and then disappear I have uninstalled and installed about 75 times thanks for the response

Your computer has corrupted some files....

(1) Delete your current install of Sentinel
(2) On your computer's C drive, Go to "C:\Users\<your user name>\AppData\Local\Uniden"
(3) Delete the entire folder that starts with "BCDx36HP_Sentinel.exe_Url......"
(4) Re-install the latest version of Sentinel.

.

 

[martinrochette]

Tried this

 

[martinrochette]

Tried this was a mistake I tried sending another picture but anyway forgive my ignorance but how do I get to that c drive

 

[fxdscon]

Tried this

Did you delete the folder in step #3. Uninstalling Sentinel doesn't delete that folder, you have to go into your C drive and delete it manually.

Use the Windows file explorer.

.

 

[phask]

"how do I get to that c drive "

If you have to ask that I'm going to say, you will need some inperson help. Not trying to be condescending, but no way anyone here will teach you basic Computer/Windows skills.

 

[martinrochette]

Haha that's what I was thinking I never really got into the computer age and I'm only 55

 

[fxdscon]

Haha that's what I was thinking I never really got into the computer age and I'm only 55

As a work-around.....

If you know how to create another user account on that computer, do that. Once you have created another user, log into that user account and re-install Sentinel on that account.

.

 

[martinrochette]

That sounds doable

 

[martinrochette]

Your a genius it worked