Software for R30 receiver

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DonWetter

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RT Systems IC-R30 issue

"Now that I have the 1.10 firmware on my R30 the RT Systems errors at the end of the communications/get data from radio function. Anyone else having the same problem?"

Yes - having issues also. CTCSS and operating mode for example, will no load from RT. Tech support said to download data from the ICOM after firmware update. I usually do this with their various software packages but did not correct data errors on reloading. I let them know....
Don
 

Hit_Factor

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"Now that I have the 1.10 firmware on my R30 the RT Systems errors at the end of the communications/get data from radio function. Anyone else having the same problem?"

Yes - having issues also. CTCSS and operating mode for example, will no load from RT. Tech support said to download data from the ICOM after firmware update. I usually do this with their various software packages but did not correct data errors on reloading. I let them know....
Don

I'm not sure what fixed it. But I can import into RT Systems now. Check your communications/Adjust sending speed/fast is selected. On the radio go to function/USB Connect/Serialport.

I found none of my gps data came in, just the gps memory bank name. Also had a problem in scan edges where the RFG all came in as RFG1 instead of RFGMAX. The mode was lost in 13cm settings with scan edges. I have reported this to RT Systems.
 

tumegpc

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I'm not sure what fixed it. But I can import into RT Systems now. Check your communications/Adjust sending speed/fast is selected. On the radio go to function/USB Connect/Serialport.

I found none of my gps data came in, just the gps memory bank name. Also had a problem in scan edges where the RFG all came in as RFG1 instead of RFGMAX. The mode was lost in 13cm settings with scan edges. I have reported this to RT Systems.

I was having a communication problem after all the updates. I had to Get data from Radio first , then I was able to send data.
 

Hit_Factor

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I was having a communication problem after all the updates. I had to Get data from Radio first , then I was able to send data.

Are you seeing similar problems with the scan edges? How about GPS? If I try to manually enter GPS data into RT System programmer the application crashes. Until I can read the R30 correctly I'm not going to try writing to it.
 

digsatman

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Yes, I reported it to them this morning. Domenic said a fix should be out today. Try running the updater.

I can't get "WFM" or "AM" to be set from RTS sotware - appears to stay stuck at FM. Tried software update but tells me all files are up to date. Ver 5.00.17

As this or similar problems have already been reported to RTS, I've not reported to problem again.
 

Hit_Factor

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I can't get "WFM" or "AM" to be set from RTS sotware - appears to stay stuck at FM. Tried software update but tells me all files are up to date. Ver 5.00.17

As this or similar problems have already been reported to RTS, I've not reported to problem again.
5.00.17 fixed the issue I reported. You should probably report your findings as well.
 

Hit_Factor

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Still having problems with RT Systems 5.00.19.
1. Scan edges is not transferring FM or FM-N mode for 13cm frequencies, RFGMAX is read in as RFG1
2. GPS doesn't import anything. When typing in GPS fields the application crashes and quits.

I just sent Rod at RT systems some files to analyze.
 
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digsatman

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My initial AM and WFM settings not being saved to R30 have been fixed with the latest update. I am still having a problem with "send" to R30 where the progress bars on the PC and the R30 progress normally until the end of the transfer when the PC appears to have finished and the R30 displays a styatic progress bar (that looks complete) but won't return to a menu unless I remove the USB plug. Most of the time, this results in sucess with the R30 asking me to press the power button, but sometimes the R30 beeps several times and flashes error, then does a reset. RTS are aware of this and have asked me to send them some files next time it comes up with the error message - of course it has refused to do the error for several hours but I have still had to repove the USB plug to "unlock" the R30 and continue. Good to know they are aware of these problems and working on them.
 

Hit_Factor

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but I have still had to repove the USB plug to "unlock" the R30 and continue. Good to know they are aware of these problems and working on them.

If you set the R30 to SD card mode, that's how you exit the mode. Always use the eject on the PC first to flush the cache, then pull the usb cord out. So I'm not so sure all of this is a problem RT systems can resolve.

I'm glad you have given them some feedback. I have confidence in RT Systems and it will result in a better product. That's good for everyone.
 

digsatman

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But it only works in serialport mode - the RT Systems does not use the SD card mode that the Butel software uses. I know the Butel software is only a BETA cloning version but I am used to RT software and would really like it to work properly. I think it is nearly there and have sent some more files to them that definitely will help them as one always causes and error when sent to the IC-R30. Think they are hot on the heels of getting it sorted!
 

Hit_Factor

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But it only works in serialport mode - the RT Systems does not use the SD card mode that the Butel software uses.

The serial mode is probably how RT Systems gets access to the r30 settings. I don't think ARC30 will ever achieve that using the sd card.

With ARC30 don't you need to import and export CSV files from/to the card?

RT systems doesn't need the card, it can use the same process as ARC30. But I can't think of a reason why you would want to for general programming of the radio.

I'm not bashing either program. I have both programs, and use both.
 

Hit_Factor

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RT Systems just released 5.00.20 and it fixes a lot. I reported some minor things back to support, otherwise it looks pretty good.
 

DonWetter

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RT Systems 5.00.20

Even with the new version, operating mode etc will not download correctly from the radio to the RT software's new version.
 

Hit_Factor

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Even with the new version, operating mode etc will not download correctly from the radio to the RT software's new version.


Can you give an example? I've got usb, lsb, dstar, nxdn, nxdn-vn, p25, am fm, and FM-N working fine when I read (get data) the radio. When you say download do you mean get data or send data?

All my modes got munged by the earlier version and I had to fix them all. So that confused me for a bit on what was happening. Once I fixed the modes, what I saw in RT systems started to make sense.
 

kruser

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RT Systems just released 5.00.20 and it fixes a lot. I reported some minor things back to support, otherwise it looks pretty good.

In the newest release today, the only thing that stood out to me is the Squelch button on the side of the R30 is reversed in the software.
I can live with that one!

I am so glad they fixed the programed scan edge settings not transferring.
In the earlier versions, it would read those values only partially. It missed the RF Gain setting and a write to the R30 would not write any program scan edge data back to the radio. Maybe it was but the R30 was discarding it as it was not complete.
Then the old version .19 before today would also crash when working in the program scan edges screen. Not always though.

One other thing I did not see in earlier version was the ability to set the R30 to just one tuner and not both. If it was there, I missed it!

Other than the squelch button being reversed in the software, an item in one of the menu screens to enable the backlight to come on when squelch is opened seems to be missing. There is a tick box to enable the auto backlight for digital signals but I can't find one to set it for analog signals. They just need a drop down with three choices like in the radio, Off, Digital and ALL. The ALL choice seems to be missing for the backlight option in the software.

What else am I missing Hit_Factor? I'm sure there are more but those are the ones that stuck out to me.

One thing I'd like to see that may be possible via a firmware change is to have the backlight come on with any key press (like it does now) but the R30 would ignore that first key press. I think either the Whistler TRX series or maybe it is the Uniden x36HP models that do have a setting to ignore the first key press for this very reason.
More than once while running the R30 in the dark and the backlight had timed out, I'd hit a button to wake the backlight only to see that I'd caused the display to change and the info I wanted to see was not gone from the screen. I'd end up in the menu screen for example.

Another thing that could probably be done in firmware would be more options for the backlight timeout settings. 10 seconds (the max setting) is not near long enough, for me anyway.

All minor annoyances and none are not worth getting worked up about! Most are just more convenience features than anything.

RT Systems software now seem functional so that is good.
Gommert of Butel fixed my problem getting ARC30 to see my R30. It seems his software would not check drive letters higher than an unknown limit. My R30 was assigned drive letter U by windows and that is why it was not being seen by his software.
I see he made a post informing us that he did fix that today and an updated version is not available. While he was working on the fix, I set my R30 drive to use drive letter B. That's the only low drive letter I had open still and I was not sure it would even work as A and B used to be reserved for floppy drives back in the day. B did indeed work though!

So now I have two different software packages for manipulating the R30's memory contents. One of those will also allow the user to change many of the operating functions from software, the same settings you would change with the R30's menus on the radio.
Things are looking up in the R30 world!

What else is wrong or still missing from RT's software Hit_Factor?
I'm curious as to what I may have missed!
 

Hit_Factor

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That's a pretty thorough look at the RT systems software. Be sure to let support at RT systems know.

I found that shift del does not delete a line in scan edges or GPS tabs. On import of GPS data if the data or time field is blank the value is set to 01/01/2000 and 00:00:00. There isn't a blank setting for GPS group name. I reported this to support.

Regarding ARC30, they have always been quick to handle issues.
 

DonWetter

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RT software

"Can you give an example? I've got usb, lsb, dstar, nxdn, nxdn-vn, p25, am fm, and FM-N working fine when I read (get data) the radio. When you say download do you mean get data or send data?

All my modes got munged by the earlier version and I had to fix them all. So that confused me for a bit on what was happening. Once I fixed the modes, what I saw in RT systems started to make sense."

Hit Factor
When downloading channel data from the radio to RT software, it will now not recognize the tone mode at all. It seems that the operating mode is fixed. I programmed the radio using ARC30 with SD card mode then change it back to serial mode when using the RT software. I have used various RT System products in the past without any issues. All my other brands of programming software are working also with their specific radios. I have contacted tech support again. Confused also....
Don
 
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