If such intentional self-destruction was built in, you could rightfully file a complaint to consumer protection agencies and other government organizations to have all such radios banned from the US. Did you contact the company, filed complaints or took any action against the company?
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The New Bao Mobile Radios
- Thread starter MrGClips
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If such intentional self-destruction was built in, you could rightfully file a complaint to consumer protection agencies and other government organizations to have all such radios banned from the US. Did you contact the company, filed complaints or took any action against the company?
nd5y
Member
No street address? No phone number?
N4KVE
Member
Like I said, let's see how this works out 5 years from now. When I say "repair center" I don't mean we'll send you a new radio while under warranty, but a place in the USA to send a radio for repair the day the warranty expires. There are many repair centers in the USA who will repair Icoms, Kenwoods, & Yaesus who are not affiliated with the big 3. The term "it would cost more to repair the radio than it's worth" does not exist with them. One such company is SAR.
http://www.sarts1.com/
http://www.sarts1.com/
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You should ask them. They only provided 2 email address and there is a map on their website, but that's it.
Project25_MASTR
Millennial Graying OBT Guy
If you locate the Anytone 8R-Series threads, you'll discover there is no PO box number but they are run out of the post office there (and the postmaster has never heard of them).
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nd5y
Member
Are you suggesting that MrGClips should actually read posts that were made before he joined last month? Shame on you!
... OK, so I ASKED THEM about it directly! First I've tried to use their online contact form, because last time they wrote back to me that probably I made a mistake, so this time I recorded it on video to show that the form is NOT working. Then I sent them a direct email as follows:
".... Hi!
I’ve double-checked your online contact form, but it doesn’t work at all!
Video Link: https://www.youtube.com/watch?v=oeUoEoyHHbc
I wanted to ask your actual and factual repair service center address, because the question came up and some local guys in the area never even heard of your company.
So, I’m just wondering; what IS your actual and factual repair service center address with phone numbers and such? What is that vague no-address address on your website anyhow and why no full contact is included? :-/
Thank you. ..."
Well? I'll post an update if I get a reply.
Ps: I want to make it clear that I'm NOT, in any way, form or shape, associated with this company.
They only honor warranty if you purchased the radio from them. Buy off Ebay or another dealer on Amazon and Baofeng Tech can't help you if it breaks.
prcguy
prcguy
N4KVE
Member
Then what. Radio has to fly to China for repair?
Very simple; buy from them directly.
Actually it's kind o' funny that now the Chinese have to worry about other Chinese companies replicating and selling THEIR knock-off fake radios after they knocked off some other brands!
For many if not most of the Baofeng and Wouxun radios in the US, yes. If you didn't buy it from a US retailer that will honor the warranty then it cost more than the radio did new to return to China for repair. Even if he repair is under warranty and free. Besides the Baofengs, Wouxuns and Anytone radios I bought through Import Communications, all the rest will go in the trash can if and when they break. And I'm ok with that because they were cheap cheap cheap.
prcguy
prcguy
KE0GXN
Member
I'll try and play devils advocate here, as this very issue being discussed here is what is keeping me up late at night with trying to decide which should be my first radio....
For me, I guess it all depends in how much use you get out of chicom in the log run. Would spending $30 bucks (the more recent ones are up to $62 dollars) to only last a week be cheap?
Extreme scenario I know, but I also think of it this way...
Lets say I get one, it last a year or two and it breaks. Perfectly conceivable right? Well I will need a new radio won't I? So I spend another $30-65 bucks for another one. It lasts another year or so, I throw it in the trash and get another.....see my point. Either way you may end up spending that $150-200 bucks you were trying to initially avoid by getting a big boy brand.
I know big boys break too, but like others have said you may be able to get it repaired stateside. I know you said Yaesu did you wrong, but in all my time searching the internet and all the HAMs I have interacted with on-line and off-line, that has a big boy brand radio, has had it for many years and they continue to work as advertised!
With that said, I may very well end up with a chicom, mostly because I am licensed (just waiting on a call from the FCC) and I am anxious to put my hard earned privileges to use. I am not the most patient guy on earth and waiting to save up for one of the big three is not something I am looking forward to doing, but I may just end up doing that too. I admit I am
However, I am sure about this, I want something that works and last me a long time. If it does not, then I want some responsive customer support and a quality warranty. If after warranty something happens I realize I am on my own, but at least I want a good repair option. Everything I have read from BaoFeng Tech points to a warranty, but I have yet to run across anyone who has put Tech's words to the test?
When I emailed them, I got a vague response of, "we will look at it" if something were to go wrong while under warranty. Not the most reassuring response.....
Anyhow, I have gone on long enough, sorry for the dissertation Mr.G, not rying to clog your thread up man.
Just had to get some thoughts out of my head and the posts on here were in-line with what they were. Playing devil's advocate on your devil's advocate... If no one has put them to the test; then it is a pretty good chance that their product's are holding up; but lets be realistic. Every manufacturer large or small is going to produce a lemon
So the reverse scenario is it has been put to the test, I am a member of the Facebook groups myself and there have been confirmations that the warranty does exist and they are mailed in the US. Seems pretty brazen to market warranty if you wouldn't do it - and by now there would be numerous of threads and BBB complaints if that was the truth.
KC4RAF
Member
Amateur radio have
those that look down on the poorer folks who can not afford the more expensive radio equipment. Their thoughts are, "if you don't have the money to afford the big name radios, then you need a different (cheap) hobby!" Amateur radio started out by experimenting and building your own equipment. The hobby has greatly expanded and we have all sorts of modes, antennas, etc.
"Will save up to where you have the money to buy a "decent" radio." I am over 70 years old and don't have too many more years to save for that "decent" radio. I just wanted a hobby to talk around and do some experimenting with the antennas, radios of "cheap" brand, and so on.
I know for a fact that there's many "hams" who think they are the king and look down on us poor folks. (just read some of the posts that litter RR forums) I don't care about their thoughts; just leave me alone so I can enjoy the hobby. There are MANY great hams who are very helpful and go out of their way to help the novice.
I've got a Yaesu FT-101E, HTX-202, and a couple of Icom IC-2ATs, and one of the cheap Baofeng UV-5r and NEVER looked down on those who just could not afford one of those radios.
Getting off my soapbox now.
those that look down on the poorer folks who can not afford the more expensive radio equipment. Their thoughts are, "if you don't have the money to afford the big name radios, then you need a different (cheap) hobby!" Amateur radio started out by experimenting and building your own equipment. The hobby has greatly expanded and we have all sorts of modes, antennas, etc.
"Will save up to where you have the money to buy a "decent" radio." I am over 70 years old and don't have too many more years to save for that "decent" radio. I just wanted a hobby to talk around and do some experimenting with the antennas, radios of "cheap" brand, and so on.
I know for a fact that there's many "hams" who think they are the king and look down on us poor folks. (just read some of the posts that litter RR forums) I don't care about their thoughts; just leave me alone so I can enjoy the hobby. There are MANY great hams who are very helpful and go out of their way to help the novice.
I've got a Yaesu FT-101E, HTX-202, and a couple of Icom IC-2ATs, and one of the cheap Baofeng UV-5r and NEVER looked down on those who just could not afford one of those radios.
Getting off my soapbox now.
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N4KVE
Member
There's great used equipment that's very affordable. I'd rather own a 20 year old 2AT than a new $35 CCR.
Final thought ... If we wanted to rant about the CCR radios - there are many other elitist forums around here to do that - Maybe you can hop into one of those threads?
For those that are starting out with a $24 Amazon Baofeng and getting their Technician's license as a starting point - it would only be reasonable that we can discuss that in the "Budget and Entry Level Transceivers" forum without getting attacked here too...
For those that are starting out with a $24 Amazon Baofeng and getting their Technician's license as a starting point - it would only be reasonable that we can discuss that in the "Budget and Entry Level Transceivers" forum without getting attacked here too...
N4KVE
Member
But it's not fair to make the people with a quality radio suffer by listen to the snap, crackle, & pop the $24 radios generate. The Tytera DMR radios are creating all kinds of interference on our Trbo system, & the owner is this close to banning them. One more incident of bleed over from TS2, to TS1, & they're gone. It's one thing to cause interference on a club repeater that's open to all to use, & the club paid for the equipment, but it's another thing to cause interference on a 7 repeater system that's paid for by 2 guys out of their hard earned $ & you must ask permission to join, & your radio ID # is entered into the database to allow access.
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With all I know about the cheap Chinese radios being discussed, and if I did't own any before reading all these posts, I would still get a couple of $25 Baofeng handhelds with no local warranty because they do so much for so little and they do a surprisingly good job at it. Hope this helps Billy1962 with his decision.
prcguy
prcguy
It was likely an unintended defect, due to a defective EEPROM. There are large numbers of people who have encountered this problem. They now source their parts elsewhere.
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I'm sure you are aware of why Ed no longer sells Wouxun. From his web site:
Basically, Ed found that getting warranty support from the Wouxun factory in China was practically impossible for a small businessman. Ed honored the warranty he offered on the Wouxun radios that he sold and ended up eating the cost of that warranty support because the factory wouldn't support him as an importer. Ed's account of the whole story can be found here.
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