Ucan dispatch, poor audio quality

[recon20]

Decided to start my own thread about this, instead of adding it to an existing thread.

I monitor radio traffic mainly on the Ucan system in the Salt Lake valley.
Lately, the audio quality of all the different agencies police and fire dispatch is terrible. It seems to be only the dispatch. The mobile units in the field sound fine 95% of the time, but the dispatch sounds crappy 95% of the time. The dispatch usually sounds as if it is using a very low bitrate, with the audio at a very low volume and the background hissing is almost louder than their voices most of the time. It sort of reminds me of those cheap 9 volt walkie talkies we had as kids.

Why would the mobile units sound so much better, when they aren't always working under ideal radio conditions, but the dispatchers are trained communication professionals who are always working under ideal conditions and they sound so bad?

 

[kf7yn]

UCAN is upgrading the system, site controllers, Omnilink, etc. It should be back to normal soon. I have noticed a considerable improvement in sound quality using DSP speakers on my scanners.

 

[m00se]

I've noticed the web feed for SLC's ac33 fire and ems has become extremely choppy and static too whenever both dispatch and field users talk on the radio. I don't know if its connected to site upgrades or anything, although in the past month I did hear lots of radio tech traffic on the fire/ems channels.

 

[recon20]

UCAN is upgrading the system, site controllers, Omnilink, etc. It should be back to normal soon. I have noticed a considerable improvement in sound quality using DSP speakers on my scanners.

Thanks for the reply.
I know we spend a ton of money on this system every year, and in general, it sounds very good. Hopefully everything's crystal clear after the upgrades. I did hear one officer say that he had a brand new $7,000 radio...yeah, it better sound good. I wonder how many of those are out there?

So, which DSP speaker would you recommend?