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Unication PPS problem

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krokus

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First try booting into Safe Mode and see if PPS runs without errors. If so, you likely have some bad interaction with other software running in the background. Next step would be to try to determine which software is the fault. Failing that, you can also try uninstalling, and then reinstalling PPS in Safe Mode.

Check drivers, too.
 

Hit_Factor

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Check drivers? I don't think there are any for PPS.

I wouldn't worry about a program uninstaller, if you are reinstalling, new values and files are written, no net gain or loss. As a former IT pro, I have found uninstallers and registry cleaners do more harm than good. Just use the utility that comes with Windows.

Dell puts there own software on the system, some of that could be conflicting or blocking what you want to do. You could start uninstalling anything with Dell in the name. I usually do that as soon as I get a new Dell, been buying Dell computers since the 90's.

When you get the error in PPS there will be a corresponding error, probably cryptic, especially if you are a Mac user, in the event viewer - system log. Probably the best way to find it is by time, trigger the error in PPS and note the time, then head over to event viewer. See what you can find, it will be listed as an error or warning, so don't let the other entries, there will be many, get in the way.

Please post what you find. Here is a screenshot, I double clicked the warning and the DNS event is displayed.

80039
 

JD21960

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Actually I remember this ERROR showing when I got the newest PPS after I first got my Pager. When it noticed my old PPS .. it gave me a NEW name NO 1 tab something like CookCounty_1 It added 2 integers and a "__" more than the space was designed for and wouldn't SAVE after that. I shortened the name of the Profile in No 1 to CookCounty. It worked. I have Starcom21 now for a name. The new PPS created a new name that was too long or had some verboten character.

shortename.PNG
 
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trido

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try revo uninstaller program to get rid of pps and start over .
 

Synchro39

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First try booting into Safe Mode and see if PPS runs without errors. If so, you likely have some bad interaction with other software running in the background. Next step would be to try to determine which software is the fault. Failing that, you can also try uninstalling, and then reinstalling PPS in Safe Mode.

Hi Bob550 i tried in safe mode same error msg tried to uninstall PPS but not working in safe mode
 

Synchro39

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Actually I remember this ERROR showing when I got the newest PPS after I first got my Pager. When it noticed my old PPS .. it gave me a NEW name NO 1 tab something like CookCounty_1 It added 2 integers and a "__" more than the space was designed for and wouldn't SAVE after that. I shortened the name of the Profile in No 1 to CookCounty. It worked. I have Starcom21 now for a name. The new PPS created a new name that was too long or had some verboten character.

View attachment 80041

Hi Johnnydollar2 it's not my problem cause i can program it with another computer without problem so it's a glitch with the new Dell computer
 

Synchro39

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so now it's working but i don't really know what was the problem i changed my computer language from french to English and look like it was my problem

Thanks everybody for you help
 

tvengr

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If you still have it available, try using the version of the PPS that you used to program the pager. When installing a new version of the PPS, your programming files have to be updated to match.

I see you got it working. Good news!
 
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