GargoylesRus
Member
- Joined
- Sep 29, 2022
- Messages
- 28
Hi,
I have a problem with the USB cable missing from my new unit.
I called Uniden technical support and they told me they are out of the USB cable that I need for this unit. That being said I will go there and apply for a cable for my scanner.
Ok, on to another problem, I went to walmart to get a USB cable, none to be had, so I cruised on over to my local Ace Hardware and low and behold they had a USB cable that would work. It is a Monster 141096-00 6 foot USB cable. I thought that would work fine, no dice!
I called technical support again to see if I was doing something wrong or what, explained what I just stated above, the man tells me we can't do anything about it because you Need the USB cable that is provided with the unit. I asked him why and he just repeated the same thing that he already told me.
I guess my question(s) would be, Why will this very good quality cable not work for the scanner to be recognized by my pc.
PC info, It is a new ASUS PC as of about 6 months ago, I was told it would load Win 10 when I initially started the pc, well it loaded Win 11 instead, I really didn't want Win 11 yet but said what the hell I guess there is no turning back now. So that is where the pc is as far as OS if that makes a difference.
Another question is when am I going to be able to get ahold of one of these USB cables?
I went into the scanner and pulled out the version and such which is as follows. Ver: 1.28.14 , SN: 37503018002847 , Sum: 0D2,M-Ver 1
I'd sure like some insight and help if possible, another question that comes to mind before I close is that Uniden supplied cable a jumper? something other special.
Thanks in advance
Gar
I have a problem with the USB cable missing from my new unit.
I called Uniden technical support and they told me they are out of the USB cable that I need for this unit. That being said I will go there and apply for a cable for my scanner.
Ok, on to another problem, I went to walmart to get a USB cable, none to be had, so I cruised on over to my local Ace Hardware and low and behold they had a USB cable that would work. It is a Monster 141096-00 6 foot USB cable. I thought that would work fine, no dice!
I called technical support again to see if I was doing something wrong or what, explained what I just stated above, the man tells me we can't do anything about it because you Need the USB cable that is provided with the unit. I asked him why and he just repeated the same thing that he already told me.
I guess my question(s) would be, Why will this very good quality cable not work for the scanner to be recognized by my pc.
PC info, It is a new ASUS PC as of about 6 months ago, I was told it would load Win 10 when I initially started the pc, well it loaded Win 11 instead, I really didn't want Win 11 yet but said what the hell I guess there is no turning back now. So that is where the pc is as far as OS if that makes a difference.
Another question is when am I going to be able to get ahold of one of these USB cables?
I went into the scanner and pulled out the version and such which is as follows. Ver: 1.28.14 , SN: 37503018002847 , Sum: 0D2,M-Ver 1
I'd sure like some insight and help if possible, another question that comes to mind before I close is that Uniden supplied cable a jumper? something other special.
Thanks in advance
Gar