Uniden released new hp2? What about fixing the models you already released!
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I paid just over $400 for my 436 used off ebay. The display was scratched, but the seller disclosed that in the listing, and included pictures. I have no regrets; it does what I bought it to do, and does it well.
I will be happy when the Analyze feature is finished/enabled, but in the meantime I'm not letting that stop me from using the scanner daily.
I will be happy when the Analyze feature is finished/enabled, but in the meantime I'm not letting that stop me from using the scanner daily.
I am very late in this thread primarily because after the x36 clusterfluck I stopped paying attention to new scanner tech and didn't even know about the HP2 till last week.
So my question is has Uniden screwed us on fixes to the 536 and release of Siren? If so I think Paul should invest in stock with Point Plank, Safari Land a Good attorney and even start donating to soon to be Texas Governor Abbott.
Seriously though, considering Uniden is a Japanese company and those folks take honor for real. We should really consider sending Printed mail to the Uniden Corporation
2-12-7 Hatchobori, Chuo-ku,
Tokyo 104-8512, Japan
Phone: 81-3-5543-2800
Fax: 81-3-5543-2801
Basically UPMan's bosses, and I understand the UPM travels to Japan quite frequently, send an email or better yet printed letter to: Hidero Fujimoto the executive officer of Uniden and see to it the Mr. Lying UPMan (Paul) is held accountable and quite possibly stripped of his responsibility for Uniden and tossed into the Food Stamp line and section-8 housing in Southeast Ft. Worth.
$599 is a ton of money for all of us which purchased this scanner a year ago only to see Uniden drop support of it without even offering an exchange program.
So my question is has Uniden screwed us on fixes to the 536 and release of Siren? If so I think Paul should invest in stock with Point Plank, Safari Land a Good attorney and even start donating to soon to be Texas Governor Abbott.
Seriously though, considering Uniden is a Japanese company and those folks take honor for real. We should really consider sending Printed mail to the Uniden Corporation
2-12-7 Hatchobori, Chuo-ku,
Tokyo 104-8512, Japan
Phone: 81-3-5543-2800
Fax: 81-3-5543-2801
Basically UPMan's bosses, and I understand the UPM travels to Japan quite frequently, send an email or better yet printed letter to: Hidero Fujimoto the executive officer of Uniden and see to it the Mr. Lying UPMan (Paul) is held accountable and quite possibly stripped of his responsibility for Uniden and tossed into the Food Stamp line and section-8 housing in Southeast Ft. Worth.
$599 is a ton of money for all of us which purchased this scanner a year ago only to see Uniden drop support of it without even offering an exchange program.
Wishing a man into poverty 'cuz you don't like the scanner? Okay dude.
Where is your evidence of this? UPMan has posted several times on the matter, and each time has stated that they are working with the vendor of the WiFi to resolve the issue. Uniden is in the exact same position we are with respect to this issue - waiting on a resolution from the hardware manufacturer. Is it ridiculous to wait so long? Yes. But you can't blame the middleman (Uniden) because the source hasn't delivered yet.
Boatanchor
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This is going beyond ridiculous now.
Continuing to blame some third world manufacturer's dodgy dongle firmware on a delay such is really stretching the friendship and Uniden's little remaining credibility.
IMHO, Uniden needs to throw the whole Wifi proposal out the window and start again.
One of the main functions of WIFI was to allow users to remote mount their huge (in today's terms) DIN sized mobile/base scanner, into their vehicle. If the delay really was simply related to unreliable WIFI dongle performance, then why not look for alternative hardware solutions at some point in the last 12 months??
Why not implement a cheap Bluetooth dongle solution?
Why not implement a solution that allows users to utilize the Bluetooth functionality in just about every mobile device and vehicle stereo system sold within the last 10 years?
A tiny USB Bluetooth dongle can be purchased for as little as $1.
In the grand scheme of things, I would wager that only a very small percentage of 536HP owners are going to want/need to remotely operate their radio over a WIFI network anyway. Why hold the remaining users ransom to this single feature for the last 12 months?
Why not release the analyze functionality in the BCD436HP?
Why not release firmware updates at least addressing some of the other 'minor' issues that have been identified during the course of the last twelve months..
This is a terrible way to run a business and a great way to loose customers!
Continuing to blame some third world manufacturer's dodgy dongle firmware on a delay such is really stretching the friendship and Uniden's little remaining credibility.
IMHO, Uniden needs to throw the whole Wifi proposal out the window and start again.
One of the main functions of WIFI was to allow users to remote mount their huge (in today's terms) DIN sized mobile/base scanner, into their vehicle. If the delay really was simply related to unreliable WIFI dongle performance, then why not look for alternative hardware solutions at some point in the last 12 months??
Why not implement a cheap Bluetooth dongle solution?
Why not implement a solution that allows users to utilize the Bluetooth functionality in just about every mobile device and vehicle stereo system sold within the last 10 years?
A tiny USB Bluetooth dongle can be purchased for as little as $1.
In the grand scheme of things, I would wager that only a very small percentage of 536HP owners are going to want/need to remotely operate their radio over a WIFI network anyway. Why hold the remaining users ransom to this single feature for the last 12 months?
Why not release the analyze functionality in the BCD436HP?
Why not release firmware updates at least addressing some of the other 'minor' issues that have been identified during the course of the last twelve months..
This is a terrible way to run a business and a great way to loose customers!
Stretch or not, it's the truth. Look up UPMan's posts on the matter.
The fact you refuse to accept it does not diminish the fact it's the truth.
NYPDAUX
Member
I totally agree with you its like Uniden is the drug pusher and we all need the drugs and they're not going to give it to us so they're having fun
Boatanchor
Member
- Joined
- Jul 17, 2011
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- 991
"Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth"
Marcus Aurelius
Whether UPMan's sporadic updates are the entire truth or not, nobody would deny that twelve months is way too long to sort this mess out.
Voyager, honestly buddy, how long do you really expect the x36HP's product lifecycle to be?
The recent release of the HP-2 (together with the Whistler models and the atrocious way the x36HP product release was handled) has probably driven the entire x36HP product line into the life cycle 'decline' zone already, only twelve months after it's release..
How long then will Uniden keep flogging this dead horse, sinking hundreds of thousands of dollars into a single 'niche' product feature that is apparently holding up all the other promised features and product development/improvement, even on the BCD436HP which does not even utilize WIFI?
It seems, from an outsiders perspective, that the BCD536HP WIFI feature is killing both x36HP lines, bleeding the Uniden scanner division of cash and destroying what little credibility the company had left.
Time to cut the losses guys and move on!
Or, maybe Uniden have done that already - A la the the HP-2
stingray327
Member
What is the purpose of the analyze functionality feature on the 436?
If I were to get the 536 as a base station I wouldn't let that wi-fi feature stop me. It's one of those features I would never use. Like the VCR of the old days the machine always had much more features I would ever use. I just wanted to record and or play a movie. Same for the scanning just want to monitor EZ and simple.
Citywide173
Member
But the radio is priced significantly higher (in the area of +$100) for these features. Yes, it is a great radio as is, but it is also greatly overpriced as is.
Citywide173
Member
I understand you're coming in late, but one person's letters aren't going to make a difference. A group, which is sending a letter on the 17th and willing to follow it to a class action suit on the other hand....
stingray327
Member
I agree with you these scanners are expensive. I think the Whistler brand is even more expensive than Uniden.
Boatanchor
Member
- Joined
- Jul 17, 2011
- Messages
- 991
So, why would you, or anyone else for that matter, pay a 20-25% price premium buying the 536 as a 'base station' or mobile scanner when it offers absolutely no performance or functionality advantage over the 436HP?
Analyse and trunking control channel searching (something even the 'old' x96XT scanners manage to do quite well) is a must for those of us not tied to RR for their information.
And, where do you think all that RR database & Sentinel information comes from that the 'Press Play' scanner operators enjoy so much? It doesn't just magically appear. Those updates are provided by the enthusiasts who monitor and log the trunking systems and then donate the information to RR. Such information is either obtained using the advanced trunking analyse functions inside hardware like the HP1/2 or various trunking decoder software packages - and, occasionally inside information
I have no problem paying a premium price for such analytical features - as long as they are there!
For the 'Press Play' brigade out there, go buy your HP1/2 scanner and be happy.
AZScanner
Member
Whining is one thing. Wishing someone into poverty is another.
I don't know about you, but I and most of my friends are only a couple of paychecks away from the street ourselves. I'd never wish that on anyone, even if they did deserve it, which, I'm sorry if you disagree, but Upman does not. He's just the messenger in this regard. You make it sound as though Paul could release the app whenever he wanted but instead he's playing golf and sipping Mai Tai's. The reality of it is he's basically a project manager, which means all he can really do is hound the dev teams daily and say "Is it done yet?" Other than that, his hands are tied.
Now, since your heart is apparently set on writing the CEO and all, maybe he would be the person to speak to about a partial refund or exchange. Honestly, if it were me in his place, I think allowing dissatisfied x36 owners the opportunity to swap out their x36 for a HP2 would go a long way towards soothing all the ruffled feathers and restoring Uniden's credibility for folks such as yourself. Try suggesting that and see what he says - who knows, he might just do that for you. If anyone at Uniden could authorize such a thing, that'd be the guy, I imagine.
Finally, a bit of free advice - take it or leave it. As you said, the Japanese are big on honor. However, they are also very big on manners too. So, I'd recommend that you avoid the f-bomb in your letter, and I'd probably also drop the part about wanting Paul fired, because despite all the problems the x36 has had, he's still doing his job the best he can. Nothing will shoot YOUR credibility in the foot faster than some profanity laced rant filled with outrageous demands. Good luck and let us know how you make out.
-AZ
As an extension of Uniden, the spokes person for the Scanner market I personally do not think Paul has done a very good job. Now I can't see what goes on inside Uniden either and he may in fact be relaying our dissatisfaction to the managers and developers but he (IMO) has done little to relay anything back to us, the consumer which spent serious dollars on this product for which few of us are getting support for.
Public Apology to you Paul for the welfare comment - as AZ stated, No one really deserves that regardless of how annoyed I am with the company you work for.
I in deed have written and sent by mail a letter to the Chief Officer of the Uniden Corporation which was in fact very polite and thanking them for past models which were very good products. I also stated that I look forward to future models but that the BCD536 (Not 436) seems to have issues that Customer Service at Uniden has not addressed to MY satisfaction. I never included anyone else in my complaint nor any website. And if Uniden could make it happen I would settle for a product trade including a differential payment. The letter went hand written to Japan so I'm sure it will be at least a month before a reply.
An email from Uniden claims the Siren App is in development but will not be released to the public until it is assured it works. It was also only signed "Sincerely" with no name following.
My questions regarding how Uniden handles business and communications with the consumer is part of my complaint. I guess I'm hoping to light a fire under Paul in hopes that Paul goes to a Uniden manager and kicks him around like a Motorola step child.
If Uniden would just release a statement addressing my and everyone else's problems with the 536 and acknowledge they "hear us" and would be willing to work with us towards a solution I'd be alright. But they don't and all we have is Paul, unfortunately some of us vent on Paul who really isn't the problem, but Uniden seems to not care as they are not making anyone else available to us who can offer solutions.
I also get a little bent when my thoughts and comments are taken and ridiculed but some of these other comments which are far worse go with minor or no ridicule. I guess i'm just not part of the clique.
Someone should include screwed up audio when connecting to an amplified speaker or computer.
MaxT,
One thing to keep in mind. BEFORE UPMan, it was Uniden's policy to not allow comment by employees on public forums. UPMan was able to get that relaxed for himself, but he still does not have free reign to post at will in an official capacity - especially on sensitive issues. Be glad he can post anything (and has periodically to keep everyone informed). I don't know what else you expect of him. I would not expect him to risk his job with a tell-all update. What we do know is that there are issues with hardware (WiFi) that they are working with the vendor on. He has also stated that several "fixes" were rejected because they didn't meet Uniden's QC standards. I for one appreciate Uniden not wanting to sell junk or features that do not work properly. And nobody wants to see the finished features more than I do. Well, maybe UPMan wants to see them more, but I'm way up on the list.
One thing to keep in mind. BEFORE UPMan, it was Uniden's policy to not allow comment by employees on public forums. UPMan was able to get that relaxed for himself, but he still does not have free reign to post at will in an official capacity - especially on sensitive issues. Be glad he can post anything (and has periodically to keep everyone informed). I don't know what else you expect of him. I would not expect him to risk his job with a tell-all update. What we do know is that there are issues with hardware (WiFi) that they are working with the vendor on. He has also stated that several "fixes" were rejected because they didn't meet Uniden's QC standards. I for one appreciate Uniden not wanting to sell junk or features that do not work properly. And nobody wants to see the finished features more than I do. Well, maybe UPMan wants to see them more, but I'm way up on the list.
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