Uniden Server Status Update

[JoeAracci]

No luck here either ...Nothing so far. Server not responding.

 

[fxdscon]

Here in the Northeast, I can access the database and firmware update servers through Sentinel, I can access ftp.uniden.com, and ftp.homepatrol.com, but "my.uniden.com" and "info.uniden.com" are not responding.

13:56 UTC.

 

[UnidenSupport]

It does seem several services are still being updated. We are working on getting them back and appreciate your input. I will try to keep you posted as things become available.

For the time being, the support site, instruction manual download site and our internal ordering systems are all up and working. My uniden and our software downloads are not.

We are very sorry for the inconvenience this causes many of you.

 

[Theo]

Are we going to do a manual pull for the database update this week or not?

 

[baj76]

anybody know where I can download Sentinel Software for my new computer? Thanks

 

[N9JCQ]

from one of the links up above that aren't working at the moment.

 

[N9JCQ]

I think the sites are up again.

 

[Theo]

I think the sites are up again.

Not for database update however.

 

[kruser]

Not for database update however.

The database server has been running just fine since last evening. See message 4 and 19 in this thread for the explanation of why there are no new DB updates.
On the other hand, if you are getting an error when you check for database updates, you probably have a DNS problem but if it just says this version is the latest, read posts 4 and 19.

 

[kruser]

I think the sites are up again.

https://my.uniden.com/login.cfm and http://info.uniden.com are both still unreachable for me.

Both FTP sites are still working and asking from login credentials.

 

[fxdscon]

Not for database update however.

Click on this link:

ftp://ftp.uniden.com

If you get a server log-in popup, the database update server is up and accessible for you.... (you won't be able to log-in, Sentinel does that internally.)

If your Sentinel tells you that your database is up to date, you have reached the update server, and you have the latest update available on the server.

See post 19 above.

 

[Penguin163]

Hello again everyone,
We are seeing on our end that most of our systems are back up and running. I would encourage anyone that has been in need of our websites or services to go ahead and try and use them. If you run into any issues, please let us know here, or by sending me a private message and we can get that taken care of.
Thank you for your patience,
Charles
Uniden Social Media and Technical Support

Sentinel is working, but info.uniden.com and my.uniden.com not responding

 

[mule1075]

but info.uniden.com and my.uniden.com not responding

Read post #23

 

[fxdscon]

myUniden - Customer Product Registration and Support Area working again here in the Northeast @22:14 UTC.


WebHome < Main < TWiki now working as well @ 22:31 UTC
.

 

[W4EMS]

FYI Just d/l the master database.

 

[HYPERLINK]

Everything seems to be working here for me now.

 

[WX4JCW]

FYI Just d/l the master database.

What’s the date?


Sent from my iPhone using Tapatalk Pro

 

[BigC801]

What’s the date?


Sent from my iPhone using Tapatalk Pro

Mine still shows 5-26 with no update available

 

[N1NCZ]

Hi, Still no luck with uniden.repair.com

 

[kruser]

Hi, Still no luck with uniden.repair.com

Uniden | A World Without Wires - Uniden Repair Center seems to be working fine.