Upgraded PSR800 with Whistler Upgrade

[JeffBH]

Got my psr800 back today from Whistler after they did my upgrade and seemed good.
I was checking out the CPU upgrade and did the check on the cpu version and it was the latest so I unplug the scanner and the Boot version on the screen would not turn off.
I disconnected the usb cable and then had plug it back in and it said CPU SW Upgrade: upgrading - wait.
So I was forced to go through the ws1080/1088 CPU Update Utility 4.8 from the start and try to get it to work.
When it starts the TEST is applied it says
"The scanner currently contains no cpu application code! This update utility contains version 4.8."
I then click UPDATE and it goes through the "Upgrading CPU"
Then it says "waiting for cpu approval" and then "Scanner Response Timeout"

Anyone have this happen or have a solution to get it back working. ?

 

[tvengr]

Is this the firmware installer you are using? CPUUpdater_Legacy_U4.8_BOOT2.0.exe

 

[JeffBH]

No it's CPUUpdater_WS1080_U4.8.exe

Am I using the correct one for my scanner after the upgrade from whistler?

 

[buddrousa]

You are using EZSCAN correct? This is from page 59 WS1080 USER MANUAL.
Using EZ Scan Software to Update the Scanner
1. Turn off the Scanner.
2. Connect the scanner to your computer using the USB cable supplied. The computer should recognize the scanner’s Micro SD card as a new drive. If an auto run screen appears, close it.
3. Select Check for CPU Firmware Update in the update menu.
4. Click Check for Updates on the update screen.
5. If there are available updates, click Update My Scanner.
6. Please be patient, this can take several minutes.
When complete, click Done. DSP Firmware Updates
1. Turn off the Scanner.
2. Connect the scanner to your computer using the USB cable supplied. The computer should recognize the scanner’s Micro SD card as a new drive. If an auto run screen appears, close it.
3. Select Check for DSP Firmware Update in the update menu.
4. Click Check for Updates.
5. If there are available updates, click Update My Scanner.
6. Please be patient, this can take several minutes.
When complete, click Done. Updating the Library (PC) To update the PC library:
1. On the Library Import Tab, click the Update Channels button. A second Import screen appears.
2. Click the Update Channels button. The library will be updated to the latest version. NOTE: The procedure to update the RadioReference library requires an internet connection.

 

[JeffBH]

That was my problem ...
Thanks buddrousa and tvengr for your help and reply.

 

[buddrousa]

Thanks for letting us know as others may see this and it help them.

 

[tvengr]

Which updater did you end up using?

 

[buddrousa]

The one built in EZSCAN