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XTL/XTS5000 USB port

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jpm

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Trying to program a XTS 5000 on Vista with the USB portal. Error message pops up no device connected to USB port. Any ideas? Thanks
 

a417

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Is the USB programming wire actually enumerating when you plug it in to the computer? What does it say in your device manager when you plug / unplug it?
 

jaspence

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Best solution I have found for older radios (I have several) is older computer with true serial port, windows 7 32 bit or older, and a serial cable. My oldest CPS only runs in DOS, not even a DOS box.
 

a417

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RSS = Dos.
CPS = Windows.

Gross oversimplification, but it's 99% accurate.


Lets make sure the device actually shows up in the device manager first, walk before run.
 
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slobonmycob

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Trying to program a XTS 5000 on Vista with the USB portal. Error message pops up no device connected to USB port. Any ideas? Thanks
Hey man I literally just had the same issue and managed to resolve it yesterday. Uninstall CPS & completely remove anything that has to do with it (ASTRO 25 portable, tuner, etc..), restart pc, do a fresh install of everything, restart again, load the software and then try hooking up the radio. The USB drivers are downloaded when you install CPS so after days of trying to troubleshoot the issue I just did a complete uninstall/reinstall.

Hope this helps.
 

sfd745

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First issue is Vista! Lol. All serious, Vista and M radios never got along great. The best thing to do is what slobonmycob said, dump everything (including the USB drivers) and reinstall it all from scratch. I have never had a problem running ASTRO25 on XP and it is extremely stable compared to Vista. It will work on Win7 too (though it is finicky on 64 bit PCs).
 

mbnv992

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Never had an issue programming xts3000’s 5000’s or even mts2000’s all using Vista 32bit on my old Thinkpad T61.
Sometimes I find that it takes a LONG time for it to find a driver for a ribless USB cable, but once the drivers are found, there is no connection issues.
 

slobonmycob

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First issue is Vista! Lol. All serious, Vista and M radios never got along great. The best thing to do is what slobonmycob said, dump everything (including the USB drivers) and reinstall it all from scratch.
I think the issue is centered around third party programming cables... mine worked fine after doing a complete uninstall/reinstall of the CPS suite. Small price to pay for an inexpensive programming cable =)
 

a417

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I think the issue is centered around third party programming cables... mine worked fine after doing a complete uninstall/reinstall of the CPS suite. Small price to pay for an inexpensive programming cable =)
check to see if they enumerate in the device manager as Prolific USB to Serial device.
 

kayn1n32008

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Best solution I have found for older radios (I have several) is older computer with true serial port, windows 7 32 bit or older, and a serial cable. My oldest CPS only runs in DOS, not even a DOS box.
It’s an XTS5000, not a MTS2000
For those that have ‘reacted’ my post, I should have quoted @jaspence post above mine. His advice is pretty much useless for the XTS1500/2500/5000 radios. They are not what I consider an ‘older’ Motorola radio, and program just fine on most modern hardware
 

Tech21

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Trying to program a XTS 5000 on Vista with the USB portal. Error message pops up no device connected to USB port. Any ideas? Thanks
Are you using Professional Radio CPS? Is the comm port set to USB. The comm port is set for COM1 as default. It needs to be manually set to USB under EDIT>Preferences>COMM PORT SETTINGS.
 

Tech21

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Professional Radio CPS isn’t used to program XTS-5000 radios :rolleyes:
You are right, it's Astro 25 portable. Got my CPS mixed up. Been working in everything from m1225 software to APX the last couple weeks. It's all running together.
 

jpm

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Sorry about the delay. The control panel does show a connection from the usb port. when i install astro 25 i get a pop up window "stating that .net framework 4.0 does not appear to be installed correctly"
 

jpm

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i wanna remove it and reinstall. don't know what files to clear in the control install/unistall files tried that repair.
 

jpm

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update:
radio connected error pop up " Radio failed to acknowledge Error:24 status:0000386" that was com the usb port not reading
 
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