Washington County Upgrades P25 Public Safety Radio System and Portable Radios

ThePhotoGuy

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HAGERSTOWN, MD (June 12, 2024) – The Washington County Board of Commissioners and Washington County Wireless Communications are proud to announce the successful upgrade of its public safety radio system to Project 25 (P25) Phase 2 technology, a state-of-the-art digital radio system that enhances communication and coordination for first responders. The upgrade project consists of two stages. The first $1.85 million stage of the radio system core was completed on November 8, 2023. The second $13.5 million stage is slated to be completed in 3rd quarter of 2025. Funds allocated to this Capital Improvement Project were earmarked primarily from ARPA (American Rescue Plan Act) funding Washington County received during the COVID-19 pandemic and through AFG (Assistance to Firefighters) grant funding procured by Washington County Division of Emergency Services (DES).

The new P25 system replaces the county’s legacy Motorola Astro P25 Phase 1 system, which was put in service about 2009. Major hardware and software components were no longer supported by the manufacturer. The upgrade ensures that public safety officials, including law enforcement, fire, and emergency medical services, have reliable and efficient communication tools to respond to emergencies and protect the community. All 10 of the Washington County P25 RF transmission sites are now linked together with a state-of-the-art Ethernet Backbone network with diverse path capabilities.

In addition to the core radio system upgrade, 1,000 portable law enforcement and Fire/EMS radios will be replaced. The Washington County Sheriff’s Office will receive 165 APX NEXT portable radios. DES, all Washington County volunteer and paid staff Fire and EMS stations, and the Hagerstown Fire Department will receive 770 of the new Motorola APX NXT XN portable radio that is NFPA (National Fire Protection Association) 1802 compliant. These radios were purpose-built with the Fire/EMS first responders use as a priority. They passed rigorous durability and heat testing and are packed full of features that make them one of the most technological advanced first responder radios in the world. DES and HFD will also receive 65 Motorola APX NXT XE portable radios which are robust but geared toward the Fire/EMS administrators. These radios will be distributed to all stations based on apparatus and staffing needs.

The distribution of the WCSO radios is currently in progress with completion scheduled by the end of August 2024. The Fire/EMS radio distribution is scheduled to begin in July 2024 with completion by the end of Fall 2024.

Key features of the new P25 system and portable radios include:

  • Digital voice technology: Provides clear and crisp voice communications, reducing interference and noise.
  • Voice command: Capable of changing radio channels with voice commands rather than the need to access the radio from the protection of outer gear.
  • LTE capable: Allows the administrators to make radio programming updates to the radios without the time-consuming task of touching each individual radio every time a change is required.
  • Enhanced security: Features advanced encryption and authentication protocols to ensure secure communication.
  • Interoperability: Allows for seamless communication with other agencies and jurisdictions, ensuring a unified response to emergencies, including those operating with different frequency bands.
  • Priority dispatching: Enables priority dispatching of emergency calls, ensuring that critical situations are addressed promptly.
  • GPS locating: Broadcasts the location of the radio on push-to-talk so the dispatch center can quickly identify the location of a user in the event of an emergency.
The upgrade was made possible through a collaborative effort between Washington County, local public safety agencies, and Motorola Solutions. The 2nd stage project is ongoing but scheduled to be completed on time and within budget, with minimal disruption to public safety services.

Washington County is committed to continuously improving its public safety services and infrastructure. The new P25 system is just one example of the county’s ongoing efforts to enhance the safety and well-being of its citizens.

 

maus92

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No mention of new sites to address existing coverage issues. I'd assume that the new subscribers are multi-band to cover 7/800 used by neighboring jurisdictions?
 

freqhopping

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The radios have SmartConnect meaning they will automatically switch over to an LTE network if they can't get through one of the trunked sites. Probably counting on that to deal with any coverage issues.
 

maus92

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Washington County is still recovering from severe storm damage from over the weekend. Might be some interesting monitoring.
 

maus92

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Originally scheduled for the Q3 of 2025; they should have all their new subscribers distributed by now. The core was upgraded last year, so they are likely working on tower sites and connectivity upgrades at this point.
 

maus92

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It seems the county is going to house a new 911 center closer to Hagerstown, located in a building to be shared with Emergency Services and the Sheriff's Department Patrol Division. The current facility in Williamsport will become their backup center.
 

wfrd140

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Don't know how long this has been on the air now, but just discovered by accident this afternoon that Washington County is simulcasting fire/EMS dispatch on 463.650, I believe 77.0 PL.
I have been listening for about 2 weeks now. Also wondering how long it has been operating.
 

n3obl

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Interesting to be using a business band frequency? Is this originating from 911 or possibly a fire station rebroadcasting it?
 

n3obl

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Ok that makes more sense. See it listed as LG paging however possibly been repurposed to new paging channel from 33.86mhz.
 

maus92

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If it can be heard countywide, it's likely official.
 

maus92

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There are at least two references to Washington County utilizing 453.650 in the past: one from 2009 mentions KNEX271 that was apparently used by the county's bus system; and WQJX860 that expired in 2019, apparently a countywide paging channel.

EDIT: More licenses were granted in 2025: WSHM697, WSHF689, and WQKF292 with transmit sites scattered across the county. Considering the county is refreshing their radio system, it seems logical that this is the new fire service paging network.
 
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maus92

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Since I'm off today, I'll continue my descent into WaCo radio upgrade rabbit hole. WRT the above paging system, the WaCo FY26 budget mentions these goals:

- Complete the integration [of] the new Motorola UHF GRV paging system. This will now trigger fire
station house sirens and allow fire/EMS users with new Unication G5 pagers to receive 2 tone
pages and voice announcements.

- Complete the shut-down of backup and low band fire/EMS transmitter that has been in service
since 1973.

Other action items include the replacement of all antennas for the P25 and paging systems, replacement of the HVAC systems for the communications shelters, moving a tower from the BOE to the future 911 center, replacing UPS backup batteries > 5 years old, and adding a redundant microwave link to Quirauk.

FY25 accomplishments include distributing 1,000+ APX Next radios, adding a Geo-reduntdant prime site, and replacing the FSA system that was part of the larger P25 radio project.
 
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