I have used Freescan for years with great success. It does, admittedly, crash after a few hours on Win 10 but I can live with that unless someone knows a fix. Also, general question, the recording function seems to work fine and I see the recording file destination in the log viewer. The problem is I get no playback. On playback, win Media Player loads but there is no sound. Here's a shot of my recording setup. Any ideas?
Freescan and Proscan are also very capable. I've noticed with Freescan that the 396T will not decode P25 correctly if the scanner has already been programmed. Do a factory reset first before programming with Freescan if there is already programming in the 396T. I don't know if the issue also occurs with a 396XT.