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Xpr5550e Handheld remote

Joined
Feb 29, 2016
Messages
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Location
Georgia
Does anyone have experience with the handheld remote control for XPR5550e? I recently purchased a new radio with this option, for the first time, and have noticed the tx audio received by other radios is not very good. It comes in low and very muffled, like the user is in a metal barrel. I have programmed many radios before using cps and am fairly proficient with it. I have tried disabling noise suppressor and toggled off MIC-AGC. I have also manipulated mic gain manually, to no avail. This problem with tx audio is apparent on both analog and digital channels. I was hoping someone here could help verify if this is a normal condition of the product, something that may be out of whack with programming, or maybe a faulty unit. The Rx audio is great and on-par with any other Motorola XPR I have. This just doesn't seem to be what one would expect from Motorola and I've been using them for over 25 years. Thanks for sharing any experience with this product.
 

K2NEC

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Oct 23, 2017
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Is there a chance you could post a screenshot of your TX audio settings?
 
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Is there a chance you could post a screenshot of your TX audio settings?
Thanks for the reply. Not sure if I can do a screen shot but, Analog mic AGC enabled, Digital mic AGC enabled, Analog Mic gain -7, Digital Mic Gain +4. Vox sensitivity level 2 (not using any VOX accessory), Hot Mic Front accessory.
 

K2NEC

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Oct 23, 2017
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Hmm.
What model mic are you using? I know my CDM desk mic sounds very similar to that in the sense that it sounds muffled and low audio, even when I'm right on top of it.
 

N4KVE

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The lousy TX audio on a 5550 with the HHCH is normal. 2 guys locally use that combo, & the day they switched to the HHCH, their TX audio went into the toilet. It’s sad this happens, but it happens.
 
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Messages
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The lousy TX audio on a 5550 with the HHCH is normal. 2 guys locally use that combo, & the day they switched to the HHCH, their TX audio went into the toilet. It’s sad this happens, but it happens.
Well, I hate to hear that. It’s a great concept and the RX audio is really good. Just seems unlike Motorola to me. I could expect this from some other manufacturers, but I’ve always been pleased with Motorola. Thanks for your reply.
 

N4KVE

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Well, I hate to hear that. It’s a great concept and the RX audio is really good. Just seems unlike Motorola to me. I could expect this from some other manufacturers, but I’ve always been pleased with Motorola. Thanks for your reply.
My friend also has a XTL, & APX in his vehicle, & they are both hooked up to HHCH’s, & they sound great. Granted, they are totally different from the XPR HHCH, but the point is they can make a great sounding HHCH if they wanted to.
 

Firebuff66

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Feed Provider
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Jan 13, 2003
Messages
205
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CT
Well, I hate to hear that. It’s a great concept and the RX audio is really good. Just seems unlike Motorola to me. I could expect this from some other manufacturers, but I’ve always been pleased with Motorola. Thanks for your reply.
Our EMS service has a few and they sound great, If I could afford the HHCH I would upgrade mine
 
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Messages
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My friend also has a XTL, & APX in his vehicle, & they are both hooked up to HHCH’s, & they sound great. Granted, they are totally different from the XPR HHCH, but the point is they can make a great sounding HHCH if they wanted to.
Amen to that. The bad part is, the Rx audio is as good as you could expect. I wouldn’t have noticed had someone not told me, but it’s bad.
 

jason51

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Premium Subscriber
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Dec 19, 2002
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I have one and it sounds great. It is all in the programming. It takes some tweaking.
 
Joined
Feb 29, 2016
Messages
7
Location
Georgia
I have one and it sounds great. It is all in the programming. It takes some tweaking.
I have adjusted mic gains with AGC disabled. Also disabled noise suppressor, but still sounds muffled and the tone is not anything near any other xprs. Could you suggest where I should look elsewhere? Aren’t mic gains where I should be concentrating or is there another parameter that controls this? Thanks for any advice.
 

Firebuff66

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Jan 13, 2003
Messages
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Location
CT
I have adjusted mic gains with AGC disabled. Also disabled noise suppressor, but still sounds muffled and the tone is not anything near any other xprs. Could you suggest where I should look elsewhere? Aren’t mic gains where I should be concentrating or is there another parameter that controls this? Thanks for any advice.
I would suggest reading this PDF & Thread and see if it can help How to fix MOTOTRBO subscriber audio
 

N4KVE

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Joined
Mar 1, 2003
Messages
3,351
Location
PALM BEACH, FLORIDA
Both my friends read the article, & have recent FW. Simply, when they use the regular mike, & control head they both have excellent TX audio. When they switch to the HHCH, they don’t. Now it’s not horrible, but it’s definitely not crystal clear. And that HHCH costs as much as a 5550.
 
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