Zello

[ebuhle]

Hello, for the past month my Zello App on iPhone has been showing this and not going away. I contacted zello support, to no help. Also due to this at times, it is only receiving 10 seconds of audio.

Any help is appreciated,
Easton

 

[buddrousa]

Is this a paid or free account?

 

[ebuhle]

Is this a paid or free account?

Free

 

[buddrousa]

Are you following the User Agreement?
Is the content you are broadcasting yours?

 

[ebuhle]

Are you following the User Agreement?
Is the content you are broadcasting yours?

Yes, I’ve got a Uniden BC355N connected to a older laptop broadcasting my local Fire Department

 

[buddrousa]

That might be considered Commercial
Key User Policies

• Terms of Service: Governs basic use of the website, app, and services, including registration requirements and account management.
• Acceptable Use Policy (AUP): Prohibits deceptive practices, such as deepfake audio or impersonating government entities.
• Privacy Policy: Details how data is collected, including log data and location information.
• Master Subscription Agreement (MSA): Applies primarily to Zello Work business customers and covers enterprise-level commitments. [1, 2, 3, 4, 5]

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Core User Requirements

• Age Limits: You must be at least 18 years old to use the services without a guardian. Users between 13 and 18 require parental consent.
• Commercial Use: Use of the free version for commercial purposes is generally prohibited unless you have a paid subscription.
• Account Security: Users are responsible for protecting their own credentials and access keys.
• Content Management: Zello does not pre-screen all content but reserves the right to remove any material that violates their terms.

Did you do this?

Zello | Zello for First Responders Agreement

This Agreement is provided in English only to ensure legal clarity and consistency.

zello.com

 

[Enjoi19]

This also appeared for myself and a few others in the most recent update, seemingly. Disabling live activities seems to have no effect on it, oddly enough. Following along to see if you get a response from them, but i think they only really offered support for paid accounts.

 

[ebuhle]

That might be considered Commercial
Key User Policies

• Terms of Service: Governs basic use of the website, app, and services, including registration requirements and account management.
• Acceptable Use Policy (AUP): Prohibits deceptive practices, such as deepfake audio or impersonating government entities.
• Privacy Policy: Details how data is collected, including log data and location information.
• Master Subscription Agreement (MSA): Applies primarily to Zello Work business customers and covers enterprise-level commitments. [1, 2, 3, 4, 5]

---

Core User Requirements

• Age Limits: You must be at least 18 years old to use the services without a guardian. Users between 13 and 18 require parental consent.
• Commercial Use: Use of the free version for commercial purposes is generally prohibited unless you have a paid subscription.
• Account Security: Users are responsible for protecting their own credentials and access keys.
• Content Management: Zello does not pre-screen all content but reserves the right to remove any material that violates their terms.

Did you do this?

Zello | Zello for First Responders Agreement

This Agreement is provided in English only to ensure legal clarity and consistency.

zello.com

It’s worked fine for over a year. So it’s not considered commercial. Apple pushed a update for all PTT apps to force the live activity, with no apparent way to disable it.

 

[ebuhle]

This also appeared for myself and a few others in the most recent update, seemingly. Disabling live activities seems to have no effect on it, oddly enough. Following along to see if you get a response from them, but i think they only really offered support for paid accounts.

I called back almost a month ago, said they would call me back with an answer from their higher ups. And never received a call back, I called again and they said the person I spoke with wasn’t there, said they would call me back the next day. And never called, so I just gave up on their support.

 

[ebuhle]

Also, if I am playing media it receives full length.

 

[buddrousa]

Good Luck I know a local FD that started out free then had to do the waver because the FD stream did not belong to the owner. The streamer did not own the FD.

 

[Enjoi19]

Good Luck I know a local FD that started out free then had to do the waver because the FD stream did not belong to the owner. The streamer did not own the FD.

This is an iOS app update, nothing to do with the streams themselves. It's overriding settings set out by iOS.

 

[buddrousa]

The source I used was from over 2 years ago and had nothing to do with an update other than a policy change in Zello. Is the update the reason more people are not complaining?

 

[ebuhle]

The source I used was from over 2 years ago and had nothing to do with an update other than a policy change in Zello. Is the update the reason more people are not complaining?

No. The update is forcing the PTT framework with no way to turn it off.

 

[Assistant122]

Have any of you setup the new paid version? I have it and trying to set it up but it's giving me issues on finding the VOX settings. I can't seem to find them anywhere

 

[AK4PY]

Zello used to be so easy. They have been going out of their way to shake off the freeloaders. I dumped Zello last year from my system due to their change in heart towards free users. It was fun while it lasted.