I need help,I just bought the Uniden BC346XT and I downloaded freescan and paid the fees and when I get to the last step and try to upload the frequencies I keeps saying that my scanner is not compatible but it shows the models and it suppose to work with the BC346Xt. I also get that my computer can not communicate with the device,I was thinking that maybe the problem is that I need the driver software? the CD that came with the scanner is the user guide and it doesn't even work,I tried to find it at Uniden website but they only have the software of the older models. can someone help me here?? Thank you!!