Ganuke
Member
Hello,
I have been a long-time reader and sometimes poster here. Currently there is an issue with a scanner that I am wondering if anyone can assist with ...... or even confirm it being an issue with this scanner. It is a Uniden BC92XLT scanner which is actually owned by a cousin of mine. He has owned this scanner for about 2 years now so I'm sure by now the warranty on it has expired. To the best of my knowledge my cousin has not dropped or otherwise put this scanner through abuse. In fact because of the problem he has had with it..... he has rarely used it. As I said..... I posted here before in regard to my own scanner ( A Radio Shack Pro 92 ) and have received very good help and information from members here. So really...... while a post-warranty scanner could not be replaced by the manufacturer ..... still would like to know what the real problem with this scanner could be and if it is a known issue with this scanner.
Ok...... that problem with this Uniden BC92XLT is that it constantly stops on low band frequencies that have been input into the scanner. These would be frequencies such as in the 47.XXX range and 33.XXX range. My cousin had told me that the scanner would just ' get stuck ' on various frequencies. It is when I brought it home to tinker with the frequencies and see if I could figure out what the issue may be that I came to realize the problem ( at least having had it for a few days now ) is with just the low band range.
The scanner will stop on any and all low band range frequencies and literally be stuck there. When I first took the scanner home I filled it with known active frequencies that I have in my Radio Shack Pro 92 scanner ..... figuring those would mostly all work well in his scanner from his house which is just 3 miles away. After inputting those...... as my cousin had said..... it started getting stuck on frequencies all of which after having had it for a few days are in the low band range as I said above. In fact...... I just had to lock out another one as I have that scanner on while I write this.
I have tried turning the squelch slowly and completely clockwise ...... and it still remains stuck on any low band frequency that it stops on with the ' snowy ' noise. I also put a Diamond RH77CA antenna onto my cousin's BC92XLT in place of the stock antenna it came with thinking that it might just be the result of a crummy stock antenna that is causing the thing to get stuck on all the low band frequencies. Doing that had no better result as the scanner still kept getting stuck on the same low band frequencies that I had input into the scanner.
The ' good ' thing is that the area in which my cousin and I live has recently been moving their scanner frequencies for such things as Police, EMS, and Fire to a higher range above the low band area. Prior to this most of the police, EMS, and Fire frequencies were in the low band range. That is why my cousin had gotten so frustrated with it continually getting stuck on most of the frequencies that were needed to pick up most activity in our area. Now with this recent move of the Police, EMS, and Fire frequencies up the band range ....... I've input the newer higher range frequencies into his scanner from what I had in mine ( which I got in large part from here at Radio Reference. )
Hopefully all frequencies that can be found in our area move out of the low band range which would seemingly make this scanner completely useful for my cousin finally. Also my cousin didn't just completely ignore the issue from when it first started. He was twice at the retailer that had sold him the scanner and told them what was happening with it getting stuck on frequencies. He did this about 2 or 3 times..... each time the place would keep the scanner for a few days...... call him back and said they had corrected the problem. My cousin would then go to pick it back up only to find out a short time later the BC92XLT was still getting stuck on the same frequencies ( which now I know are all in the low band range. ) It was going to be a 4th time my cousin went back to the retailer who sold him the scanner to try and once again get th problem with the scanner fixed but before doing so he had called them to explain that the problem with it was still going on. Whoever took the call at the retailer told him that they remember him and the issue with his scanner and that they had fixed it and there was nothing wrong with the scanner...... this after my cousin brought up about having the thing just replaced as it was then still under warranty. That phone call concluded with the person from this retailer again saying they had fixed the problem and there was nothing wrong with the scanner ....... and that he must be inputting the frequencies wrong so it would not be replaced even though at that time it still had warranty coverage.
I actually find all the detailing about this now..... like I said above I'm sure much too late for anything to be done about it. Had I known fully about this back when his scanner was still under warranty I'd of called the retailer myself ...... and if he wasn't given a replacement ..... would have emailed a long ( longer than this post ) and not so happy letter about what was going on with this scanner and the retailer who sold it to my cousin..... to Uniden myself. My cousin is one who doesn't like to raise too much of a fuss on stuff. I on the other hand am one to raise a big fuss if I feel a consumer is getting messed over.
Anyway..... long post I know...... and basically wondering if anyone knows of a possible solution to this problem with my cousin's BC92XLT ? At the least ...... does anyone know of this being an issue with this particular scanner ?
Ganuke
I have been a long-time reader and sometimes poster here. Currently there is an issue with a scanner that I am wondering if anyone can assist with ...... or even confirm it being an issue with this scanner. It is a Uniden BC92XLT scanner which is actually owned by a cousin of mine. He has owned this scanner for about 2 years now so I'm sure by now the warranty on it has expired. To the best of my knowledge my cousin has not dropped or otherwise put this scanner through abuse. In fact because of the problem he has had with it..... he has rarely used it. As I said..... I posted here before in regard to my own scanner ( A Radio Shack Pro 92 ) and have received very good help and information from members here. So really...... while a post-warranty scanner could not be replaced by the manufacturer ..... still would like to know what the real problem with this scanner could be and if it is a known issue with this scanner.
Ok...... that problem with this Uniden BC92XLT is that it constantly stops on low band frequencies that have been input into the scanner. These would be frequencies such as in the 47.XXX range and 33.XXX range. My cousin had told me that the scanner would just ' get stuck ' on various frequencies. It is when I brought it home to tinker with the frequencies and see if I could figure out what the issue may be that I came to realize the problem ( at least having had it for a few days now ) is with just the low band range.
The scanner will stop on any and all low band range frequencies and literally be stuck there. When I first took the scanner home I filled it with known active frequencies that I have in my Radio Shack Pro 92 scanner ..... figuring those would mostly all work well in his scanner from his house which is just 3 miles away. After inputting those...... as my cousin had said..... it started getting stuck on frequencies all of which after having had it for a few days are in the low band range as I said above. In fact...... I just had to lock out another one as I have that scanner on while I write this.
I have tried turning the squelch slowly and completely clockwise ...... and it still remains stuck on any low band frequency that it stops on with the ' snowy ' noise. I also put a Diamond RH77CA antenna onto my cousin's BC92XLT in place of the stock antenna it came with thinking that it might just be the result of a crummy stock antenna that is causing the thing to get stuck on all the low band frequencies. Doing that had no better result as the scanner still kept getting stuck on the same low band frequencies that I had input into the scanner.
The ' good ' thing is that the area in which my cousin and I live has recently been moving their scanner frequencies for such things as Police, EMS, and Fire to a higher range above the low band area. Prior to this most of the police, EMS, and Fire frequencies were in the low band range. That is why my cousin had gotten so frustrated with it continually getting stuck on most of the frequencies that were needed to pick up most activity in our area. Now with this recent move of the Police, EMS, and Fire frequencies up the band range ....... I've input the newer higher range frequencies into his scanner from what I had in mine ( which I got in large part from here at Radio Reference. )
Hopefully all frequencies that can be found in our area move out of the low band range which would seemingly make this scanner completely useful for my cousin finally. Also my cousin didn't just completely ignore the issue from when it first started. He was twice at the retailer that had sold him the scanner and told them what was happening with it getting stuck on frequencies. He did this about 2 or 3 times..... each time the place would keep the scanner for a few days...... call him back and said they had corrected the problem. My cousin would then go to pick it back up only to find out a short time later the BC92XLT was still getting stuck on the same frequencies ( which now I know are all in the low band range. ) It was going to be a 4th time my cousin went back to the retailer who sold him the scanner to try and once again get th problem with the scanner fixed but before doing so he had called them to explain that the problem with it was still going on. Whoever took the call at the retailer told him that they remember him and the issue with his scanner and that they had fixed it and there was nothing wrong with the scanner...... this after my cousin brought up about having the thing just replaced as it was then still under warranty. That phone call concluded with the person from this retailer again saying they had fixed the problem and there was nothing wrong with the scanner ....... and that he must be inputting the frequencies wrong so it would not be replaced even though at that time it still had warranty coverage.
I actually find all the detailing about this now..... like I said above I'm sure much too late for anything to be done about it. Had I known fully about this back when his scanner was still under warranty I'd of called the retailer myself ...... and if he wasn't given a replacement ..... would have emailed a long ( longer than this post ) and not so happy letter about what was going on with this scanner and the retailer who sold it to my cousin..... to Uniden myself. My cousin is one who doesn't like to raise too much of a fuss on stuff. I on the other hand am one to raise a big fuss if I feel a consumer is getting messed over.
Anyway..... long post I know...... and basically wondering if anyone knows of a possible solution to this problem with my cousin's BC92XLT ? At the least ...... does anyone know of this being an issue with this particular scanner ?
Ganuke