BCD436HP Discussion Thread

Status
Not open for further replies.

mrkelso

Member
Joined
Dec 4, 2008
Messages
1,517
Reaction score
158
Location
NNJ
Date Ordered: Wednesday 22 January, 2014

The comments for your order are: ships next week

Your order has been updated to the following status:
New status: Processing

Please reply to this email if you have any questions.
 

AZScanner

Member
Joined
Dec 19, 2002
Messages
3,342
Reaction score
13
Location
Somewhere in this room. Right now, you're very col
That figures.

Wow, that's great Hamstation has 'em in stock. Meanwhile, I get nothing but crickets chirping when I email Scanner Master. I'm more than a little bit pissed. I PRE-ORDERED my scanner back on 12/3/2013. Has ANYONE heard back from Scanner Master on the 436 yet? I'm giving them another 24 hours to respond and if I don't hear back I'm calling 'em up tomorrow. I understand the weather has been atrocious for them and that they have no control over when the scanner arrives at their store, but even if the answer is "I don't know" it's not too hard to click reply and say so. It's not like they're sitting on $500 of my money or anything - oh wait, yes they are.

-AZ
 

Finto

Member
Premium Subscriber
Joined
May 1, 2006
Messages
81
Reaction score
0
Location
Rhode Island
IMHO Scannermaster has great inventory but their constomer service and pricing seem arrogant. I've spoken to them on the phone before and they were short and not helpful and had an air of "why the @&$!? Are you calling?" Also selling an HP1 "preprogrammed" for a fee is ridiculous
 

gonzalu

Member
Joined
Sep 10, 2012
Messages
444
Reaction score
1
Location
New York, NY
I think they just haven't gotten into the 21st century Customer Service mode we are all getting used to. They are very old fashioned and their Customer Service is ok once you do get a hold of someone. The problem is that they don;t seem to be sufficiently staffed to handle an on-onslaught of customers ... perhaps on a regular mundane day to day operation when there are no hot products coming out, they handle it fine.

I have called five times today and got through only twice. Once to check on the order and the next one to cancel it. However, if you paid via PayPal, cancellations can only be done by a specific person. I have not been able to raise that extension in the past few hours.

Certainly not worried and only sharing the experience ... not bashing them in any way.
 

wfrancis16

Member
Joined
Apr 6, 2010
Messages
47
Reaction score
0
Location
Hudson, MA
I'll add that it's same as the HP-1, you can do a "replay" of the comms being recorded up to 240 seconds, or you can set the radio to record everything when the squelch is broken.

And as Jay points out, the radio won't allow you to hear (or record) the audio being recorded during playback, but it does work a lot like a digital voice recorder.

I have never used an HP-1. That is the feature that I want though. I would like to be able to just jump back a few seconds if I miss something. Many of the people on my for department are awful on the radio and you need a second shot in order to understand what they are saying.
 

AZScanner

Member
Joined
Dec 19, 2002
Messages
3,342
Reaction score
13
Location
Somewhere in this room. Right now, you're very col
I guess I haven't had enough caffeine this morning. When I read your previous post Gonazlu, I thought you said Hamstation had the BC436HP in stock. Upon rereading, I realized that no one has the 436 yet. Trying to be patient, but the frustation of having to wait (and wait) on this new scanner which quite honestly sounds like the greatest thing to hit the scanner industry EVER is reaching a peak for me. As a result, for a minute there I thought that while I was waiting on my nearly 2 month old pre-order, other people were able to just order an in stock unit today and still have their BC436HP before mine even ships. That would suck, seeing as how I've been waiting (and floating Scanner Master a 2 month long interest free loan in the process) all this time. But upon rereading the post, I see this is not the case.

Sigh. I'm fine with having to wait another week or two(what choice do I have), but this is quite ridiculous and I will not do any pre-orders like this in the future. Lesson learned.

EDIT: I saw in another thread that the Scanner Master site has been updated and the preorders of the 536 will start shipping this Friday (as in tomorrow). So for others like me who ordered the 436, the place to watch will be that page on their site as you'll probably get your answer faster on when it will ship than sending them an email (and that's probably why they haven't responded to the flood of "when? when? when?" emails that I'm sure have come in since January 1st). So I feel a bit better about it now. If the 536 starts shipping tomorrow, then the 436 can't be far behind and I'm pretty sure my pre-order was one of the first 20 or so that came in. It should hopefully go out on day 1.

-AZ
 
Last edited:

kf4uuz

Member
Joined
Mar 20, 2007
Messages
176
Reaction score
1
Location
Boca Raton, Florida
I.spoke to to a nice guy at Scanner Master yesterday. He couldn't tell me anything about my preordered 436.
To try to be fair, I haven't read or heard about anyone else receiving/shipping the 436 yet.
If I am incorrect about this, I'm sure I'll hear from others soon enough.
 

gonzalu

Member
Joined
Sep 10, 2012
Messages
444
Reaction score
1
Location
New York, NY
I.spoke to to a nice guy at Scanner Master yesterday. He couldn't tell me anything about my preordered 436.
To try to be fair, I haven't read or heard about anyone else receiving/shipping the 436 yet.
If I am incorrect about this, I'm sure I'll hear from others soon enough.

Nope, you're correct. Ans yes, so far shipping of 436 is tentatively expected to be next week or week after but more realistically, first week of February as stated by Uniden in these forums.

I guess I haven't had enough caffeine this morning. When I read your previous post gonzalu, I thought you said Hamstation had the BC436HP in stock. Upon rereading, I realized that no one has the 436 yet. Trying to be patient, but the frustation of having to wait (and wait)... <snip>

-AZ

Sorry about that :) didn't mean to confuse anyone. Yes, 536 only... not 436.

Cheers!
 

AK9R

Lead Wiki Manager and almost an Awesome Moderator
Staff member
Super Moderator
Joined
Jul 18, 2004
Messages
10,959
Reaction score
10,339
Location
Central Indiana
Sigh. I'm fine with having to wait another week or two(what choice do I have), but this is quite ridiculous and I will not do any pre-orders like this in the future. Lesson learned.
In the words of Sgt. Hulka, "lighten up, Francis".

Upman says in this post:

We expect the BCD436HP to ship to distributors this week.
 

Ramathorne

Member
Joined
Jan 24, 2011
Messages
206
Reaction score
0
Location
Nova Scotia
Unfortunately, while waiting for these new scanners to be released and after selling my 396xt, the RCMP in my area went Encrypted. So I guess I will take my $600 and start a new hobby lol. It is disappointing. But what can ya do. The entire province is going the same way this year.
 

AZScanner

Member
Joined
Dec 19, 2002
Messages
3,342
Reaction score
13
Location
Somewhere in this room. Right now, you're very col
Unfortunately, while waiting for these new scanners to be released and after selling my 396xt, the RCMP in my area went Encrypted. So I guess I will take my $600 and start a new hobby lol. It is disappointing. But what can ya do. The entire province is going the same way this year.

A couple of things about supposedly "full time encrypted" radio systems.

1. The encryption doesn't always work/isn't always used.
2. Plenty of other P25 (and analog) stuff still out there worth listening to.

You also might eventually move to an area where they don't use encryption.

I'm not saying not to spend your $600 on a different hobby. Merely suggesting that you get into RTL-SDR, build yourself a "$20 digital scanner" and enjoy both! :) You might be pleasantly surprised at what all there is out there to listen to still.

-AZ
 

03msc

RF is RF
Premium Subscriber
Joined
Jun 3, 2011
Messages
4,228
Reaction score
1,290
Location
The Natural State
Posted by Paul today in another thread...

UPMan said:
We expect the BCD436HP to ship to distributors this week.

I'm sure glad I didn't order from Universal Radio!!!

Keep in mind that the order of transit for the radios is...

Overseas factory > Uniden DFW > distributors > retailers > consumers.

So...Universal radio saying Feb 6 could be right on target or maybe just a few days later than others (and they may say that so if they ship early, folks are happy instead of mad if shipped late...)
 

wise871

Member
Database Admin
Joined
Jun 23, 2006
Messages
3,758
Reaction score
92
Location
N.W. Florida
When UPMan says there shipping to Distributers, that's from Uniden in Texas, not from overseas. When they shipped the 536, the Texas distributers had them the next day.
 

wm8s

Member
Premium Subscriber
Joined
Oct 30, 2004
Messages
796
Reaction score
4
Location
Houston, TX
Keep in mind that the order of transit for the radios is...
Overseas factory > Uniden DFW > distributors > retailers > consumers.

And here I am a few hours from Dallas and not expecting a radio until late next week . . . .:(
 

N8IAA

Member
Joined
Dec 19, 2002
Messages
7,242
Reaction score
391
Location
Fortunately, GA
Just to post something here about the 436...It is actually larger than the Pro-106 and Pro-96. Uniden is going back to bricks again. 396XT and 125AT size would have made me think a bit more about getting one.
Larry
 

NWI_Scanner_Guy

SCANNING THE AIRWAVES SINCE 1987
Premium Subscriber
Joined
Jan 23, 2008
Messages
2,336
Reaction score
352
Location
Dyer, IN
Just to post something here about the 436...It is actually larger than the Pro-106 and Pro-96. Uniden is going back to bricks again. 396XT and 125AT size would have made me think a bit more about getting one.
Larry

I don't think Uniden could have made the 436HP the size of a 125AT. I have my 125 sitting here in front of me (next to my 396XT to compare size), and with the larger screen the 436 has, I don't see how how they could make it much smaller than it appears to be in pictures I've seen. Unless, of course, you want to eliminate the speaker and just listen through earbuds / headphones. :D

:)
 
Status
Not open for further replies.
Top