No, he's got it correct.
NFR85 - go to your radio, press Menu, scroll to Display Options and hit E, scroll to Disp. Unit ID and hit E, and change it to On. I am betting it's set to Off (and since I don't have my radio yet, I don't know how to set it in Sentinel properly).
I think in Sentinel, you go into the profile editor, under "Display Options", and change "Display Mode" to "Mode 2".