It is not every day that you hear a fairfax unit that ran mutual aid to an accident on I495 contacting EMRC for consult with Suburban on 72C and then 72D. EMRC had to ask the FFX unit a couple of times what radio service he was on in order to patch him to 72D.
Fairfax on 72D
- Thread starter motorcoachdoug
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It was a Fairfax unit with a Montgomery County paramedic on board transporting to Suburban. EMRC was a little confused because the MC paramedic didn't clearly state how he was contacting EMRC, and given that he was using the Fairfax units unit ID (correctly) EMRC wanted to be sure how he was contacting EMRC.
EMRC has a single Region V receive speaker that all the calling resources in Region V are tied to so users are trained to call EMRC and state on contact by what means they are contacting EMRC ("EMRC, EMRC, Fairfax A401E on 72C [soon to be 7H1] requesting a consult with Suburban Hospital"), so EMRC knows what associated resource they should be building the patch with (72D in today's case [will be 7H2 once we transition to the new system). If the user calling doesn't state how they are calling EMRC then EMRC doesn't know what radio resource to put in the patch. This is particularly true when a Fairfax unit is contacting EMRC for a consult because that doesn't happen too often.
The EMRC operator did a good job ensuring that he knew who he was talking to and how. The paramedic could have avoided the confusion by stating how he was contacting EMRC, but he was in an unusual situation transporting on a Fairfax unit and has probably gotten used to EMRC knowing what to use for the patch when he calls with an MC unit ID even if he doesn't state how he is calling in. EMRC did a good job keeping things straight.
EMRC has a single Region V receive speaker that all the calling resources in Region V are tied to so users are trained to call EMRC and state on contact by what means they are contacting EMRC ("EMRC, EMRC, Fairfax A401E on 72C [soon to be 7H1] requesting a consult with Suburban Hospital"), so EMRC knows what associated resource they should be building the patch with (72D in today's case [will be 7H2 once we transition to the new system). If the user calling doesn't state how they are calling EMRC then EMRC doesn't know what radio resource to put in the patch. This is particularly true when a Fairfax unit is contacting EMRC for a consult because that doesn't happen too often.
The EMRC operator did a good job ensuring that he knew who he was talking to and how. The paramedic could have avoided the confusion by stating how he was contacting EMRC, but he was in an unusual situation transporting on a Fairfax unit and has probably gotten used to EMRC knowing what to use for the patch when he calls with an MC unit ID even if he doesn't state how he is calling in. EMRC did a good job keeping things straight.
Yes he did and that means the person at EMRC was well trained in the use of the system before hand..
Does anyone know if the PG units radios are set up to show the same channel set up as the Montgomery units are set up? Just had PG Ambo 841 having to ask Montgomery what channel they were operating on while on a mutual aid call to the county.
I'm curious what type of CAD / radio interface exists at EMRC: is there a visual indication of the radio channel / tg that can be referenced to the received audio? Perhaps this will be augmented in the tech refresh.
^^^^
Interested!
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