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G5 won’t connect to PPS

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Holshot14

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Trying to make changes to my G5, first time since summer programming it. G5 ver 1.2, just updated the PPS to latest version, and still won’t connect. I’m getting this info on my device manager, but don’t know how to fix it.
 

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JD21960

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Review the procedure for rebooting into Windows while holding shift key and turning OFF digital signature filters. This should be easily found in the SEARCH box above as many people with uniden/whistler scanners had to do the same thing to get their software to work. Making sure the OLD PPS is deleted completely* would also help if you get stuck
 

N6ML

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Ugh, NO! There should not be any need to disable driver signature verification, and doing so creates a security risk. Very bad/irresponsible advice, IMO.

My suggestion would be...

Right-click on the "Unication USB Ethernet" device and select "Uninstall device", then select the option to "Delete the driver software for this device"

If the pager is connected at this point, it should appear as a COM port, instead of a USB Ethernet device.

Run the PPS 0.3.14.15 installer. The first thing it should do is install the device driver. The USB Ethernet device should then reappear, and hopefully not be broken this time.

The installer will say "Welcome to the Unication Pager PPS Setup Wizard". Assuming that PPS is already working, you can just cancel the wizard at that point.
 

JD21960

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Yeesh. What kind of environment you surf in?? N6ML? that you have to worry about so brief a security risk? It's not turning off UAC. it's a TEMP thing as you reinstall the PPS. ONE of the steps says - **Bear in mind that this method only temporarily disables driver signature enforcement, so be sure to install all the unsigned drivers as soon as you can**
Surely you saw all the Unidens and Whistlers who used that temporary fix back when the latest scanners came out and many folks here in RREF had this same problem, Whistler especially *unsigned driver* It's how I got my WS1080 to see the computer/usb. I agree with (try everything) approach. I haven't heard of too many Unications having this problem though. Uninstall, Reinstall .... whatever. Congrats to the OP on getting a Unication pager. ;0)
 

Hit_Factor

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N6ML has provided the proper method to resolve.

Johnnydollar2 there can be dormant malicious software waiting for elevated permissions. Just because a method worked, doesn't mean it was without risk or the best method.
 

JD21960

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I still disagree. It works and I'm only repeating what I heard in many forum posts. The brief, temporary (off) is no harm as soon as you reinstall the PPS/drivers. All this scary stuff makes me happy I use Linux 99% of the time if Windows is THAT much an easy target. If your antivirus and malware/ransomware protection scans haven't found that "dormant" stuff by now? you have bigger problems than turning off the driver sig for 2 minutes. I'm wondering what the infection rate is for "dormant malicious software?" ha! what a dangerous world. BETTER notify all these folks below too how wrong it is -----> Whew! I feel safer already. Once again. If you don't trust Unication PPS download or are afraid of something lurking? don't do it. I'm whatever the OP does will work because it's a Unication ... luckily not a Uniden or Whistler
Whistler Scanners and Windows 10
 

N6ML

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Driver signature protection should only be disabled when one wants to use a driver that is known to be unsigned, and one is will to accept the risk. The Unication driver is signed, so there is no need to do this under normal circumstances. I have not disabled driver signature verification in Windows in years, and the last time was because I was doing something experimental, and understood the consequences. I can't comment on Whistler or any other products, but there is no known issue, that I'm aware of, that requires such a hack for the Unication driver.

I also use Linux on a daily basis (in a professional capacity), and am not a particular fan of Windows, but it is MUCH better than it used to be, in terms of vulnerability to malware, and that's because of things like driver signature verification and user account control. I find ill-informed recommendations to "just turn it off" quite frustrating.
 

JD21960

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Yes, Hopefully the OP will check in with us and let us know if things are working. I hate when **** doesn't work like it's supposed to like my Whistler junk.
 

Holshot14

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So I did what N6ML advised and no workie. So I did total uninstall of everything and started fresh. Back to the same issue, would not connect and driver issue. So I downloaded on desktop PC and it worked fine, guess my laptop is junk.
 

wa2chj

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Hotshot14,
Your laptop may not be junk. Trying to uninstall the Unication PPS by uninstalling and deleting files won't work like it does for most CPS programs. You MUST use a third party Uninstaller program like REVO unistaller or similar. Otherwise, some files are left behind and a subsequent reinstall will still not fix the problem. I had that same issue, and, although advised to uninstall and reinstall - and I did that several times - I was not able to find ALL the hidden files to get rid of them. They are imbedded in places that are hidden and named things that do not make any sense. Someone recommended I use an uninstaller program, and when I did, it found dozens of files that had weird names and were in unusual places. When it eliminated them, I was able to reinstall the PPS, and it worked first time and every time after that. Might be worth a try!
Scott
WA2CHJ, EMT-Paramedic
 
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