HELP HP1 Problem....
Good day and thanks for the reply...
When I plug the cable into the HP-1 and the other into the USB port of my laptop, the HP-1 screen says "USB cable detected" and it gives me the option to choose either Mass storage or serial port, as the instruictions state I choose "mass storage" and the HP-1 screen displays "Mass storage" I think that would indicate the cable is good???...however after plugging in to my laptop and when I try to update the HP database via sentinel or my favorate places via Arc patrol software, both software packages no longer detect the ESN on my scanner, therefore I am no longer able to write any updates to the HP-1...do I need an update?...I have firmware v2.0 installed on the HP-1
If it helps the last update I preformed was about 6 months ago and evertyhing worked fine...
I should probabably just use the HP-1 it as a paperweight at this point
Any additional suggestions? or should I just toss the scanner out the window?..
Help!!!!