Called Moto, was told to go to learning.motorolasolutions.com, and type PRD0001.001E into the search box...yes, there is a 1 before the E. 0 results, so they transfer me to another department that has me type the same thing into the search box, again, 0 results. They transfer me to another department, that person repeats the instructions, then tells me when he types FCC or PRD it shows up for him. Well, it doesn't show up for me, so transferred to another department.
Eventually, talked to someone with LMS (Learning Management System), the website where you need to get the FCC mandate raining course. Asked me to search repeatedly, no dice. He finally figured out that my "account" needed to have "permissions" enabled, so he enabled them, and had me log out, then back into the LMS site and repeat the search. Finally, the course was available, and asking for the permissions thing on the first operator pickup will save you 30 minutes.
Now I need to watch the video, and wait three or so days for the EID to become searchable on the MOL website. See attachment for what the eventual page displaying the search return for the video looks like, had to search for "PRD0001" to get a result.
Paul