Lets see if this helps. . .
There are two varieties of fire services in Jefferson County, the urban which is Louisville Fire and the suburban which is Jefferson County fire districts. Jefferson County fire districts use a tone and voice alerting system on the frequency noted above. It is mostly two tone, but the have two long tones, which are all call tones. One is for everyone, the other for chief officers.
In the older days, Louisville Fire did some form of tone alerting to their fire stations, called a "sleep watch". It was on 460.625, their channel 4 under the KII319 license.
When the MetroSafe radio system was implemented, Louisville Fire went to some form of station alerting. I'm not sure if it is internet or intranet based. Supposedly this is a little more "heart friendly" to firefighters.
They will send out a 1,000 HZ tone, called a "sputnik" to tell companies a call is about to come in, which is done on Fire 1 typically. If companies are in quarters, then that alerting system is used, though it sounds like the audio part of the alerting is also broadcast on Fire 4. If companies are not in quarters, they are contacted on the radio and given the nature and location of the call.
Just listening to some recordings from earlier this evening I believe the dispatcher on the alerting end is still a real person.