Welcome to the Utah Forum of RR.com,
Rickw96!
Please forgive us,
Rickw96, for not answering sooner. Since it is a holiday weekend most of our members are traveling or are involved in other activities and may not yet have seen your plea for help. Unfortunately, I am not familiar with your scanner so I won't be any help other than to say that
Highpockets is spot on when he suggested you get a
Premium Subscription by paying the reasonable fee ($15 for 180 days/$30 for 360 days).
Right now, though, I would wait until
bneilson sees this post because he is very good at this type of thing and you already have his file downloaded. You can also send him a Private Message (PM) which will automatically activate an email to him that he has a message waiting on the forum. Don't feel picked on because we all have had the same helpless feeling when trying to become acquainted with our scanners the first time. It seems they write their owner's manuals as if they expect you to have years of technical experience and understand everything they write.
In the meantime, would you return to your User CP and fill in the rest of your profile, especially the location, so we do not have to guess or try to remember where you are located. We have far too many members to do that and you have already been asked about that by
Highpockets so you understand the reason.
Again, I apologize that I was not able to help, but I did want you to know your post has been seen, however your timing was not the best. Send a PM to
bneilson, have patience, and once again, welcome.
Oh, and if you wouldn't mind, would you give us a little background? It would help if we knew how much experience you have, etc.