Port Forwarding Settings?

[rbritton1201]

Remote access using ProScan is working well when connected locally to my home router using the "web server" method. However, I can not seem to access the scanner remotely via my cell phone. I've tried everything with respect to programming the router for port forwarding, but no luck. I have a TP-Link Model A9/AC-1900 router.

I suspect the problem may be with the entries under port forwarding, or perhaps I'm not entering the proper string in order to access the scanner through an outside connection.

Within ProScan, it says my outside " Get my IP" IP address is 35.129.222.213. I try accessing the scanner through the cell phone using this IP address, both with and without port ":5000" at the end of the string in the search window of the cell phone, but no luck connecting to the scanner. I've even tried entering the scanner's IP address, and the IP address of the computer, where Proscan is working, and no luck. I have a Samsung Android Cell Phone.

I've entered the following settings into the router's port forwarding section. The IP address is the IP address shown when I query the scanner's network settings from the scanner itself. I left the port as the default port within Proscan, port 5000.

Here is how I have port forwarding programmed as this time:

Server Type: Scanner (Description)
External port: 5000 (Default port within Proscan).
Internal IP: 192.168.0.243 (This is the IP shown on the menu within Network Settings on the scanner itself).
Internal Port: 5000 (Default port within Proscan).
Protocol: TCP (My router will allow selection of either "TCP" or "ALL")

I've also entered programming in the router to reserve an IP address specifically for the scanner's IP address, so that when you turn off the scanner or close ProScan, the IP address will always remain the same for the scanner within router programming.

I don't know how to proceed from here...If anyone has some suggestions, I would appreciate it very much!

 

[fxdscon]

Internal IP: 192.168.0.243 (this is the IP shown on the menu within Network Settings on the scanner).

Use the "Local" address shown in Proscan for this, not the scanner's IP address.

 

[ProScan]

Remote access using ProScan is working well when connected locally to my home router using the "web server" method. However, I can not seem to access the scanner remotely via my cell phone. I've tried everything with respect to programming the router for port forwarding, but no luck. I have a TP-Link Model A9/AC-1900 router.

I suspect the problem may be with the entries under port forwarding, or perhaps I'm not entering the proper string in order to access the scanner through an outside connection.

Within ProScan, it says my outside " Get my IP" IP address is 35.129.222.213. I try accessing the scanner through the cell phone using this IP address, both with and without ":5000" at the end of the string in the search window of the cell phone, but no luck connecting to the scanner. I've even tried entering the scanner's IP address, and the IP address of the computer where Proscan is working. I have a Samsung Android Cell Phone.

I've entered the following settings into the router's port forwarding section. The IP address is the IP address shown when I query the scanner's network settings from the scanner itself. I left the port as the default port within Proscan, port 5000.

Here is how I have port forwarding programmed as this time:

Server Type: Scanner (Description)
External port: 5000 (Default port within Proscan).
Internal IP: 192.168.0.243 (this is the IP shown on the menu within Network Settings on the scanner).
Internal Port: 5000 (Default port within Proscan).
Protocol: TCP (My router will allow selection of "TCP" or "ALL")

I've also entered programming in the router to reserve an IP address specifically for the scanner's IP address.

I don't know how to proceed from here...If anyone has some suggestions, I would appreciate it very much!

The Internal IP needs to be the computer IP address and not the scanner IP address.
Setup the External port and Internal Port to 5000. Assuming the Web Server port # is the same.
Use TCP for the Protocol

Use canyouseeme.org to verify the Router Port Forwarding is working.
Once it is, then check with your phone. Ensure your phone is using cell data (for outside access) and not WiFi data (for inside access)

 

[rbritton1201]

Thanks for the help! Is there any vulnerability associated with making the computer's IP address visible to the internet? Just trying to learn, and wondered about that.

The Internal IP needs to be the computer IP address and not the scanner IP address.
Setup the External port and Internal Port to 5000. Assuming the Web Server port # is the same.
Use TCP for the Protocol

Use canyouseeme.org to verify the Router Port Forwarding is working.
Once it is, then check with your phone. Ensure your phone is using cell data (for outside access) and not WiFi data (for inside access)

 

[rbritton1201]

Hey, great!!! Got it working! Thanks for the help!

Thanks for the help! Is there any vulnerability associated with making the computer's IP address visible to the internet? Just trying to learn, and wondered about that.

 

[rbritton1201]

I know you've been concentrating on the Window operating system, so you can concentrate there on improvements, etc....I have a Raspberry Pi4 in the shack that I use for logging, remote rig control, etc...Is there anyway to put Proscan on the Raspberry Pi4, perhaps you know of some program that allows you to run Windows programs from the Raspberry Pi's Linux Operating System?

The Internal IP needs to be the computer IP address and not the scanner IP address.
Setup the External port and Internal Port to 5000. Assuming the Web Server port # is the same.
Use TCP for the Protocol

Use canyouseeme.org to verify the Router Port Forwarding is working.
Once it is, then check with your phone. Ensure your phone is using cell data (for outside access) and not WiFi data (for inside access)

 

[rbritton1201]

Thanks much! Working well now!

Use the "Local" address shown in Proscan for this, not the scanner's IP address.

 

[TexTAC]

I am having the same issues. Web Server seems to be working and I can access it from the same laptop using ip(colon)port in chrome. I cannot access it from my cell phone. I tried “can you seeme.org” and get a server timeout error. I used port forwarding setting as follows:

Select device: selected laptop hosting the server
Manually add device address: used laptop ip address
Public ip address (optional): left blank
Select Option: used Custom
Application Name: called it Proscan
Protocol: used TCP
Global port range: used 5000-5000
Local base port: used 5000

When I saved, it auto populates the public IP address correctly.

Any suggestions? Appreciate any help. Getting frustrated.

 

[ProScan]

Protocol: used TCP
Global port range: used 5000-5000
Local base port: used 5000

That is correct. I don't see the "Internal IP address" or whatever it's called on your type of router.
Find that then enter in the IP address of the computer running the server.

{edit} I see it now - "Manually add device address: used laptop ip address"
canyouseeme.org should work if the server is running

 

[TexTAC]

I think I did that. I entered the laptop IP address where it said “manually add device address” in the port forwarding options. It was the same IP address shown in proscan under “get my ip” and “local”.

 

[TexTAC]

I figured it out. I had made the correct port forwarding changes directly in the router, but I also had other software that had firewalls (McAfee LiveSafe). I turned the Mcafee firewall off and now I can access the web server from my phone.

Fantastic software, by the way. I am amazed at what it can do. I appreciate your help!

 

[ProScan]

I figured it out. I had made the correct port forwarding changes directly in the router, but I also had other software that had firewalls (McAfee LiveSafe). I turned the Mcafee firewall off and now I can access the web server from my phone.

Fantastic software, by the way. I am amazed at what it can do. I appreciate your help!

Thanks for the compliment! Glad it's working.

 

[rbritton1201]

Once you have Proscan working, you may be wondering if Proscan works consistently. I have it installed, and I tested it for about a month, during the trial period, before making a purchase of the Proscan software. I am very pleased with it's performance! It works flawlessly on my cell phone, accessing the scanner, both on my local network, and when out and about on my cell phone. I can successfully access control of the scanner remotely on my cell phone, which is a Samsung Android J3, which is probably over 4 years old.

The scanner I have is the Uniden BC536HP, and I have it set up in my ham radio room, connected to Proscan 24 hours a day, through my 8-10 year old, Dell Windows 10 computer, upgraded from Window 7. I have never had to reset it, although I do so just very occasionally, just to make sure it doesn't hick-up from being connected all the time.

The hint I received in getting Proscan to work was to make sure that the IP address of the computer that Proscan is set up on is entered into the Proscan program. It works great now, and I am very pleased with it's consistent performance. I have heard people complain that via cell phone, it drops the connection to Proscan. So, of course, you do have to have cell signal in order to maintain connection with the scanner through Proscan. But, that isn't the fault of Proscan, or the scanner, it's due to poor cell service, and nothing more.

I also have access to Broadcastify as well, and I have it set up with Dashboard access, so I can actually listen on my cell phone to individual feeds broadcast simultaneously. Whereas, sometimes you can miss some traffic on the scanner as it's scanning and stopping on one channel while there may be traffic on another channel.

In my case, I usually monitor highway patrol and the sheriff's department on the Broadcastify dashboard. If I set the volumes appropriately, I can monitor two, or even more, independent channels, all simultaneously. But, if you try to monitor too many channels at once, you lose the ability to discern what's going on, too many transmissions being heard at once. But, if monitoring only two or three agencies through the Broadcastify dashboard, maybe police, highway patrol, and fire channel, you don't miss anything like you sometimes do on the scanner usinig Proscan.

That having been said, I like having access to both the scanner through Proscan, and to the Broadcastify feeds. The scanner is connected to my dedicated Discone wide band antenna, and reception is often better than the feeds from Broadcastify, depending on where the feed is originating from. In my case, contributor feeds to Broadcastify are emitted from about 40 miles away from some agencies I listen to. So, the scanner connected to my local antenna provides better reception of local agencies, rather than what I am able to copy when listening via Broadcastify. But, the Broadcastify signals received by me when the contributor is 40 miles away from the agencies I want to listen to aren't bad either, just that my scanner being in closer proximity to the agencies I want to listen to provides a slightly better reception than Broadcastify.

The cost of Broadcastify is around $45-$60 a year to subscribe, depending on the level of service you purchase. That's cheap compared to the high cost of these scanners that will receive not only the analog channels, but also digital signals, such as P25, etc...So, what I like about Broadcastify is that it covers all the modes, analog and digital, and if amortizing the cost of Broadcastify compared to buying a analog/digital scanner, the break even point is about 9+ years, depending on the Broadcastify plan you choose to buy. Theoretically, with these agencies probably eventually going encrypted, Broadcastify is probably the wiser purchase, because if the agencies you want to listen to go encrypted, you can cancel Broadcastify anytime you want. So, if your agencies go encrypted in a few years, you're not stuck with a boat anchor scanner that cost you $500, that no longer receives the transmissions you want to listen to due to encryption.

Interestingly, I did not have to deactivate my firewall or my virus software to get Proscan to work properly. Again, just a difference between various router and internet setups.

Plus the scanners are more difficult to program, especially with digital frequencies, etc...then, the proper setup of Proscan, and getting it to all work together can be frustrating. That's not a negative commentary against Proscan, because everyone has different routers, Wifi setups, etc...which complicates the process of setting up Proscan to work with your individual internet based systems. But, once setup properly, Proscan works very reliably well!

Broadcastify sometimes goes down, not often, but it has happened. I've found that it's usually the fault of whomever, individual or agency, is broadcasting the feed to Broadcastify. When this has occurred, I've contacted Broadcastify, and the service is usually restored quickly. But, it's not really Broadcastify, but issues at the contributor who is providing the feed. Usually, service is restored within 4-8 hours at most, and I've only had it occur once or twice over the last 9 months or so.

Congratulations on getting Proscan setup and working!

I figured it out. I had made the correct port forwarding changes directly in the router, but I also had other software that had firewalls (McAfee LiveSafe). I turned the Mcafee firewall off and now I can access the web server from my phone.

Fantastic software, by the way. I am amazed at what it can do. I appreciate your help!