I have the usb/serial interface cable and win 92 v. 46 software. When attempting to download the info from the scanner, which was all manually entered, the software can't find the scanner. It says it's looking for 01 98 03 52, but there is no reply. When the usb/serial cable is plugged into the scanner, it goes into "clone mode". The screen says to press up to send and 1 to proceed. It sends the data and says completed but there is nothing in the software. The com is set to 1 and all the boxes in the configuration are checked. Has anyone else run into this with the pro-92?