ProScan SDS200 LAN issues

[mm68gto]

A picture is like a thousand words. Can you provide screenshots of the Audio Control -> Source Client tab and the Source Client tab?

Well I messed with it again there are error at the botom. I'm thinkin it a Ausu router firewall problem and I don't know how to get past it. Most device that I've hook to the router or hub requires a user name and password. Look I'm old not an IT person even tho I've gotten by.

 

[ProScan]

Well I messed with it again there are error at the botom. I'm thinkin it a Ausu router firewall problem and I don't know how to get past it. Most device that I've hook to the router or hub requires a user name and password. Look I'm old not an IT person even tho I've gotten by.

What does the error say and at the bottom of what? Post some screenshots.

 

[mm68gto]

What does the error say and at the bottom of what? Post some screenshots.

Bytes TX and Rx is showing packed being transmitted
No packet loss
TCP scanner port 554
TCP computer port number is always changing
UDP scanner port number is always changing
UDP computer port number is always changing

error TCP not connected
error UDP not connected .... errors seem to blink on and off

 

[eaf1956]

This is what it is supposed to look like.

Sent from my SM-N960U using Tapatalk

 

[ProScan]

Bytes TX and Rx is showing packed being transmitted
No packet loss
TCP scanner port 554
TCP computer port number is always changing
UDP scanner port number is always changing
UDP computer port number is always changing

error TCP not connected
error UDP not connected .... errors seem to blink on and off

To resolve that, I would do the following:
1. Check the Scanner menu -> Settings -> LAN Settings -> Show IPs - shows an IP address.
2. Make sure the IP of the scanner LAN is entered correctly in ProScan URL Setup.
3. Click the Reconnect button.
4. If errors don't go away then power cycle the scanner.

 

[mm68gto]

TCP Not Connected was showing at the bottom but blinked off

 

[eaf1956]

Most often when audio won't connect turning the scanner off and back on fixes the issue.

Sent from my SM-N960U using Tapatalk

 

[ProScan]

TCP Not Connected was showing at the bottom but blinked off

See if a scanner power cycle resolves the UDP Not Connected error. If it's still there then perhaps reboot the computer and router.

 

[mm68gto]

See if a scanner power cycle resolves the UDP Not Connected error. If it's still there then perhaps reboot the computer and router.

Ok everyone thanks for putting up with me. So I unhooked the desktop and hook it up to the lap top that I was replacing the original xp computer and the darn thing started working. Hope it stays working if I turn off the scanner Thank again

 

[eaf1956]

Yeah!

Sent from my SM-N960U using Tapatalk

 

[mm68gto]

A picture is like a thousand words. Can you provide screenshots of the Audio Control -> Source Client tab and the Source Client tab?

Thanks everyone I got it up and running so far.. Thanks again

 

[flubber2007]

any other information on this?