Oh no. Looks like it was captured by the wayback machine. Shame.
web.archive.org

Yup, just did that. I can't believe they want you to take that down.I have a feeling that WIKI page will be the most visited, copied & pasted today.
Numerous, non-copyrighted government websites post the information. For example...
There are pretty significant First Amendment considerations here along with Fair Use of this company's "protocol."
Copyright law also generally doesn't provide for provisions for copyrighting the ingredients of a recipes, nor processses and procedures.
If we were reselling access and/or providing consulting services or methods for implementation of this protocol in software processes etc that would be a whole different story.
saved as a html lolI have a feeling that WIKI page will be the most visited, copied & pasted today.
The Priority Dispatch system has nothing to do with how things are said over the air. That is an agency problem. EMD/EPD/EFD are not CAD systems, they are caller interrogation protocols.How bout you use plain language over the radio and get rid of their system?
There is more than one CAD system that works great. ie: IMC and many others.
BTW it's ok to share if you pay them $225,000.00. Go &$#@ yourselves, Priority Dispatch Corp.
They regularly update the system with things like changes to questions or adding/removing questions. This leads to changes in determinant codes and what they mean."Furthermore, it’s worth noting that the information published on your website is outdated and inaccurate..."
I find that bit interesting...
That sounds like agency training problems. If the answer to a question is obvious or already answered, the question doesn't have to be asked. As far as responders getting the determinant code, that's also an agency thing. Our units will see the codes on their MDT but that's just because it is integrated into the CAD system. We never give the determinant code over the air or refer to it in any way, there's no point, the responders don't care. They just want plain English of what they are going for and that is what they get. At our agency, the determinant codes are linked to a response in the CAD to determine what units are to respond.My local PSAP went balls to the wall over these codes. Had to follow the questions, even if the answers were obvious. Couldn't just give plain English.
Haven't worked in the PSAP for several years, but know that as far as listening to calls, they've backed off this protocol a lot. Sometimes you get the code, sometimes you don't, and it's always accompanied by Plain English.
And locally, only on Medical. Not Fire or Police.
More agency/training problems. The first question for case entry on all 3 protocols is "What's the address of the emergency?"I worked closely with an agency that used their system. It was a nightmare. Especially new people getting trained.
When they were on a hot call, their first priorioty is finding the right code to enter since it didn't let you skip ahead and enter the address so you could quickly look up what unit(s) to send. This actually delayed the response and created tunnel vision. Very bad for a new person to do, a seasoned dispatcher can make it work.
My message to Priority Dispatch Corp.:
Get your program working right before you get on the high horse of how great you think you are.
And RR: Keep doing what your doing and don't be bullied. Maybe you can just list the Protocal field and not all the other details.
I haven't decided yet.
My legal counsel and I plan to first review their patents to see how much of this information is already publicly available in their filed patents. That's a first step.
Dr. Jeff Clawson, the founder of all this stuff, seems to be a pretty well respected and runs a bunch of organizations that work around this type of stuff (training, standardization, categorization / prioritization) for public safety agencies.
Obviously, there must be big money in all this stuff that Clawson developed, given the following:
I'm still gathering more information here, and of course, for those of you that work in PSAPs and/or associated public safety agencies, I'm curious as to your feedback on this system/protocol etc.
You mean like this?Do NOT under any circumstances copy and paste everything from the Wiki into a word document and save it on your computer. Do NOT do it ‼‼🤫
Do NOT under any circumstances copy and paste everything from the Wiki into a word document and save it on your computer. Do NOT do it ‼‼🤫