I'm guessing that TG65 is HEART, a new name for CRT which is staffed by Urban Alchemy.
I was reading through this PDF on the performance audio of SF homeless programs...
Here's some interesting details:
Community Response Team (CRT) / Homeless Engagement Assistance Response Team (HEART)
DEM and Urban Alchemy renamed the program the Homeless Engagement Assistance Response Team (HEART) and launched the team on May 30, 2023.
HEART is staffed with DEM-contracted Community Engagement Outreach Practitioners.
HEART responds to non-medical, non-emergency calls about individuals experiencing
homelessness.
DEM has weekly operational meetings with our contracted service provider, Urban Alchemy/HEART, conducts monthly invoice review, a quarterly deep dive of financial management and will do a semi-annual performance review that reviews progress towards goals outlined in the contract.
The Community Response Team (CRT) is responsible for providing a non-uniformed response to non-medical, non-emergency 9-1-1 and 3-1-1 calls related to people who are experiencing homelessness. Funding for the team was included in the Department of Emergency Management’s FY 2022-23 budget and in October 2022 DEM issued an RFP for a community- based organization to run the program. The highest-scoring proposer was Urban Alchemy, and the contract between DEM and Urban Alchemy for the CRT program was executed on May 1, 2023.
CRT/HEART hours are listed as Mon.-Fri. 7am-7pm; Sa-Su 7am-3:30pm (which coincides with radio traffic on that TG)