SDS200 background noise finally resolved by UNIDEN?

[JoeBearcat]

The issue seems to be that the noise still exists in some units to greater or lesser degree. As a experienced service person I can see how isolating the exact cause can be difficult. There is also evidence that the noise may actually be two or more issues with separate causes. Many of the users with the issue are not techs. They can only describe what they are experiencing with the all the issues being bundled into the general category of the noise complaint.

Frankly, I would like to see feedback from independent sources that confirm the fix, too. That cannot happen inside Uniden or within the dealer network. Warranty issues aside, it would just be another voice confirmation from a biased source.

But I can say this:

1. I have not heard of any cases of hum that were reported after the factory change ('SD fix').
2. I have not heard of any cases where someone went to perform the 'SD fix' only to find it was done.
3. I have not heard of any cases where the 'SD fix' did not solve the issue. (hence the reason for that recommended change)

I have heard of a couple cases that involved hum but were unrelated. Hum can come from many sources.

Yes, I was told the change was made. I would not want to ask for proof, as that would be considered wasting resources and engineering time as well as ill will doubting management.

The best proof is an independent source. Anyone want to be that source?

 

[trentbob]

I don't see why some curious customer could not do the same. Asking engineering like that is very much discouraged.

I also do not know if they made a change to remove the mitigation device, as that could add a second layer of protection against the core issue (hum). I did not ask them to remove that, so it may still be there.

Are you really going to try to make me look up the date of that post. Standby, I'm kind of busy but let me see if I can find the date of the quote that you just made. Nothing personal I'm just curious.

I don't see why some curious customer could not do the same. Asking engineering like that is very much discouraged.

I also do not know if they made a change to remove the mitigation device, as that could add a second layer of protection against the core issue (hum). I did not ask them to remove that, so it may still be there.

Thank you for admitting what I already know. You possibly think I would post before I knew before posting.

 

[JoeBearcat]

Are you really going to try to make me look up the date of that post. Standby, I'm kind of busy but let me see if I can find the date of the quote that you just made. Nothing personal I'm just curious.

Thank you for admitting what I already know. You possibly think I would post before I knew before posting.

Date of a post? I don't recall referencing a post. If you mean the one where I was told the change had been made, that would have been a little under two years ago I think. Is the date really relevant? But by all means if you want to look up something, please feel free.

The question was whether the change was verified to have been made. To my knowledge, nobody has done that. If it was verified why are people asking if it can be verified? I mentioned that I too would like independent confirmation (with the emphasis on *independent*). I don't see why that should be controversial.

 

[trentbob]

That post transmitted before I was finished, don't know why but I have been having problems with my cell phone and radio reference. I made a post after that that disappeared, go figure. Let me see if I can find it. Maybe it was too confrontational, last thing I want. Standby.

 

[trentbob]

Hopefully my posts are not being, Rewritten or manipulated, I'm actually laughing now.

I don't know if you remember me voyager but I surely do remember you. We had a disagreement in 2015 about Motorola type 2 smart Zone simulcast and tdma Phase 2 simulcast which was inundating my area. You turned me into Mike oxlong, you can figure out who that is yourself, it's irrelevant. I got a written warning but went on the record to say in 2015 that the scanner companies would have to make a scanner that was simulcast capable, you and others made fun of me. Can you imagine.

Date of a post? I don't recall referencing a post. If you mean the one where I was told the change had been made, that would have been a little under two years ago I think. Is the date really relevant? But by all means if you want to look up something, please feel free.

The question was whether the change was verified to have been made. To my knowledge, nobody has done that. If it was verified why are people asking if it can be verified? I mentioned that I too would like independent confirmation (with the emphasis on *independent*). I don't see why that should be controversial.

 

[KevinC]

Hopefully my posts are not being, Rewritten or manipulated, I'm actually laughing now.

I don't know if you remember me voyager but I surely do remember you. We had a disagreement in 2015 about Motorola type 2 smart Zone simulcast and tdma Phase 2 simulcast which was inundating my area. You turned me into Mike oxlong, you can figure out who that is yourself, it's irrelevant. I got a written warning but went on the record to say in 2015 that the scanner companies would have to make a scanner that was simulcast capable, you and others made fun of me. Can you imagine.

Sigh….no one is doing anything to any of your posts.

 

[trentbob]

Hopefully my posts are not being, Rewritten or manipulated, I'm actually laughing now.

I don't know if you remember me voyager but I surely do remember you. We had a disagreement in 2015 about Motorola type 2 smart Zone simulcast and tdma Phase 2 simulcast which was inundating my area. You turned me into Mike oxlong, you can figure out who that is yourself, it's irrelevant. I got a written warning but went on the record to say in 2015 that the scanner companies would have to make a scanner that was simulcast capable, you and others made fun of me. Can you imagine.

Can you remember the date? I made other comments but apparently they did not go through but they were very positive about you, too bad. This is kind of fruitless. Just wanted to reintroduce myself, obviously you have forgotten.

 

[trentbob]

Sigh….no one is doing anything to any of your posts.

Thanks I didn't think so but I'm definitely having problems with my cell phone and radio reference. Unfortunately it's at the wrong time. I hope enough got through. Thanks Kevin.

 

[JoeBearcat]

We had a disagreement in 2015

I was not here in 2015.

 

[GTR8000]

I was not here in 2015.

Well, not under your current username. As much as I hate to drag out whatever tedious point trentbob is trying to make...saying that you were not here in 2015 is being disingenuous.

 

[trentbob]

Sorry for the problem with my phone guys but it is definitely malfunctioning on radio reference and it's only happening on this board so I have switched browser to Chrome.

I have definitely had content missing or not going through completely. Sorry if it sounded tedious.

@JoeBearcat.. definitely some confusion regarding past posts. I was able to find the thread from September 17th, 2015 that I was referring to.

I made a suggestion yesterday as a solution to the question in this thread and it isn't going anywhere so I will bow out.

 

[gary123]

Hi Joe.

Post 81 in this thread is a good idea to build a user based data base on the repair and its effectiveness. I am in favor of this type of feed back. I see a couple of logistic issues though. First is user complacency. Everyone is quick to yell "its broke". Very very few provide the after repair feedback of "you fixed it". It may be possible to use Uniden's warranty repair database to see how many units returned a second time for the issue. You may also want to ask the RR membership for direct feed back in a new thread or poll " did you have the SDS noise issue? was it repaired satisfactorily?". The other issue would be that for someone not experiencing the noise they would have to open the unit and look for the factory/authorized repair. Obviously no one would be willing to void or risk opening their unit just to take a look. Uniden's policy on this is very clear.

I am open to any user suggested tests that you could recommend to verify the issue is not present or was repaired correctly. Although this might open a can of worms with users now seeing an issue or testing every week waiting for it to occur.

 

[fxdscon]

Obviously no one would be willing to void or risk opening their unit just to take a look. Uniden's policy on this is very clear.

At one time, UPMan stated that the end user opening up the SDS200 would not void the warranty.

 

[trentbob]

At one time, UPMan stated that the end user opening up the SDS200 would not void the warranty.

That was when the mitigation device was mailed for free to every sds200 owner who was registered on my Uniden site.

He made a YouTube video demonstrating how to open up the radio and install the device so they had to allow that to not void the warranty.

When they had enough stock of the device then they started putting them in at the factory.

 

[RandyKuff]

I think if Uniden was that worried about Warranty...
They would have put a SEAL between the Case and the Chassis...
Break the Seal and break your warranty...

They really cant tell if you removed the cover or not to peek inside...

 

[palmerjrusa]

That was when the mitigation device was mailed for free to every sds200 owner who was registered on my Uniden site.

He made a YouTube video demonstrating how to open up the radio and install the device so they had to allow that to not void the warranty.

When they had enough stock of the device then they started putting them in at the factory.

My SDS200 (listening to it now) was an early unit and it came with the thingy already installed...

 

[RandyKuff]

My SDS200 (listening to it now) was an early unit and it came with the thingy already installed...

Bought my 200 in August of 2020... It had the mitigation part in it...
Of course I only had it about a month before I tore into it and did the fix to the display board mounting screw pads...
Been running fine since then... No mitigation part either...

 

[gary123]

I know its easy to pull a few screws and eyeball things. I was CYA - CmyA. Its a sad reality that someone would open their unit, spill their beer into it and blame me for telling them it was ok to pen the unit.

I still think the poll thread would be a good idea. It would give some usable feedback.

 

[JoeBearcat]

At one time, UPMan stated that the end user opening up the SDS200 would not void the warranty.

While I'm not aware of any written policy on this, that is in line with some conversations I've had with the repair department. As long as the user didn't break it, it's covered. (think golden screwdriver)

 

[dave3825]

At one time, UPMan stated that the end user opening up the SDS200 would not void the warranty.

Correct Paul posted the how to video in this post.

SDS200 Hum Reports

We are aware of the reports of hum in the SDS200 and are working on a solution. At this time, we expect the solution to involve both hardware and software...but the hardware portion looks to be something anyone can do themselves. I don't have complete details, today, but hope to have a video...

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