First off, thank you for your service. I am assuming from your subject line that you are having trouble receiving a simulcast system in the Cleveland area. I'm in SoCal, so I can't be much help with radio comms in your area, but I do know from posts on here that when dealing with simulcast systems, less antenna is often helpful, even just a rubber duckie. Also, directional antennas might help. What scanner do you have?
Pretty much the only scanners that handle simulcast systems well are the SDS 100 and SDS 200 from Uniden.