BCD436HP: Unidens Servers

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Hearken

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Dec 19, 2002
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Is Uniden's Servers still down from there move, from last weekend? When I try to call on there 800 numbers, Customer Support, and Parts I get Please refer over to our website or it rings and a voice recording comes on and states a representative will be with you monetarily, and I was on the phone for 31 minutes. I cannot seen to download the Master File from Radio Reference. I hope this has not come to a stop. Can anybody clarify this please. Thanks!
 

n8dhw

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Middletown, Ohio
Is Uniden's Servers still down from there move, from last weekend? When I try to call on there 800 numbers, Customer Support, and Parts I get Please refer over to our website or it rings and a voice recording comes on and states a representative will be with you monetarily, and I was on the phone for 31 minutes. I cannot seen to download the Master File from Radio Reference. I hope this has not come to a stop. Can anybody clarify this please. Thanks!

Getting the same thing when I try to update the MDB in Sentinel saying the DB dated 6/8 is the latest one. So they must not have there Servers back up yet.


Dave
N8DHW
 

n8dhw

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Yes I saw the post after to replying to this thread thanks.

Dave
N8DHW

Sent from my SAMSUNG-SGH-I337 using Tapatalk
 

sburkey

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I've been having the same problem with trying to contact customer service. I'm trying to update the firmware on my BCD396T. I thought that I had registered it when I bought it, but I guess not. I completed the registration page and received a message that I would be getting an e-mail with a temp password to complete the registration so I could complete the update. That was almost a week ago & still no e-mail. I have tried calling several times (waiting up to 30 minutes, like others), and have e-mailed customer support. No replies & still haven't been able to contact anyone. Does anybody know what's going on with customer support? Any help would be appreciated. Thanks in advance!!
 

UPMan

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Apr 19, 2004
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Arlington, TX
Go back to the system and request that it send you the password (lost password link).
 

sburkey

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Feb 8, 2014
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Just went back and tried the 'lost password' link again & it worked!!! Thanks to everyone for all your help!!!
 
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