Sentinel: Upgrading Sentinel Error: Updating Unit Failed Operation Is Canceled

[JASII]

I have been trying to upgrade my Sentinel on a Windows 10 laptop computer. I see from previous post others have had some challenges, too.
I am using a Uniden SDS100. The scanner still works with ARC536PRO and ProScan.

The error message I get is:

Updating unit failed.

Operation is canceled.

The remote server returned an error: 229 Extended Passive
Mode Entered (///2821///)

I am trying to determine what my next move should be from here.


Also, I did find this from previous posts:

Sentinel Update Failure - Extended Passive Mode Entered

Attempting to update Sentinel database (have done so successfully in the past, scanner connected or not), I receive the error message '229 Extended Passive Mode Entered': Last 4-digit number changes from attempt to attempt. Uninstalled/reinstalled. Ideas?

forums.radioreference.com

 

[ProScan]

I have been trying to upgrade my Sentinel on a Windows 10 laptop computer. I see from previous post others have had some challenges, too.

The error message I get is:

Updating unit failed.

Operation is canceled.

The remote server returned an error: 229 Extended Passive
Mode Entered (///2821///)

I am trying to determine what my next move should be from here.


Also, I did find this from previous posts:

Sentinel Update Failure - Extended Passive Mode Entered

Attempting to update Sentinel database (have done so successfully in the past, scanner connected or not), I receive the error message '229 Extended Passive Mode Entered': Last 4-digit number changes from attempt to attempt. Uninstalled/reinstalled. Ideas?

forums.radioreference.com

Who is your ISP?
See this thread and in particular post #12.

Issues with Sentinel and problems programmng SDS 200

Wow, a real head scratcher here. I'm trying to update the firmware for Sentinel and keep getting an error. It says the server returned an extensive passive error 229. Ok, so I try to write a profile to the SDS 200...all looks ok....it's there but I can't get the scanner to use it after...

forums.radioreference.com

 

[JASII]

Who is your ISP?
See this thread and in particular post #12.

Issues with Sentinel and problems programmng SDS 200

Wow, a real head scratcher here. I'm trying to update the firmware for Sentinel and keep getting an error. It says the server returned an extensive passive error 229. Ok, so I try to write a profile to the SDS 200...all looks ok....it's there but I can't get the scanner to use it after...

forums.radioreference.com

T-Mobile Home Internet.

I will try the hotspot from my AT&T smartphone.

Thank you!

 

[JASII]

ProScan,


I just wanted to take a moment and say thank you, again. I brought home my AT&T hotspot and the upgrade to Sentinel worked right away.

Just for fun, I switched back to the T-Mobile Home Internet and error message returns!

I also checked Firmware Version:

Main: Version 1.10.00
Sub : Version 1.02.01

And that appears to be current.


Jim1348

 

[ProScan]

ProScan,


I just wanted to take a moment and say thank you, again. I brought home my AT&T hotspot and the upgrade to Sentinel worked right away.

Just for fun, I switched back to the T-Mobile Home Internet and error message returns!

I also checked Firmware Version:

Main: Version 1.10.00
Sub : Version 1.02.01

And that appears to be current.


Jim1348

You're very welcome.

 

[JoeBearcat]

ProScan,


I just wanted to take a moment and say thank you, again. I brought home my AT&T hotspot and the upgrade to Sentinel worked right away.

Just for fun, I switched back to the T-Mobile Home Internet and error message returns!

I also checked Firmware Version:

Main: Version 1.10.00
Sub : Version 1.02.01

And that appears to be current.


Jim1348

T-Mobile is probably blocking FTP communications.

 

[belvdr]

T-Mobile is probably blocking FTP communications.

Uniden should move this service to TLS, which works on all providers and provides security.

 

[buddrousa]

Which would require rewriting all software Server and Client then work all the bugs out of it. When the real answer is get a real internet provider.

 

[belvdr]

Which would require rewriting all software Server and Client then work all the bugs out of it. When the real answer is get a real internet provider.

Sentinel for certain but not so certain about the server. It does a simple GET over FTP so not much rewriting to be done. How many bugs can you introduce by moving from downloading a file over FTP to TLS?

I don’t agree that switching ISPs is the real answer. Some don’t have an option and it is 2021 and time to ditch old protocols.

 

[iMONITOR]

T-Mobile is probably blocking FTP communications.

Yes they do block FTP.

 

[buddrousa]

Then just maybe the ISP needs to have complaints filed with the FCC and be forced to change.

How do I report an ISP to the FCC?
Contacting the FCC

1. FCC Complaint Portal.
2. 1-888-CALL-FCC.
3. Federal Communications CommissionConsumer and Governmental Affairs Bureau Consumer Inquiries and Complaints Division. ...
4. Make sure to include your name, address, contact information, and as much detail as possible about your complaint if you decide to send a letter.

Filing an Informal Complaint

The Federal Communications Commission gives consumers the opportunity to file informal complaints about problems with the communications services that the FCC regulates.

www.fcc.gov