VP8000 Not Recognized

[otobmark]

After last round of updates to firmware and armada my laptop doesn't recognize my radio. KPG-36X cable which worked in the past but only in USB mode. If I select UART the computer sees that but when select USB nothing, as if nothing is plugged into usb port. Cycled computer, radio no joy. I'm on the road so no other computer to test on. While plugged into running computer, if I power cycle the VP8000 it comes up displaying "Programming Mode...Press any key or disconnect to return to normal mode".
Could I somehow be missing a driver? Even then the computer usually reacts to a device being plugged in even if no driver present.
Not emergency..I'm on vacation for 3 weeks and don't have any redundancy with me (spare cable, usb a to c adapter, etc).

 

[n7maq-1]

Sounds like a drive issue to me since the radio is showing the programming message. It is a network adapter.



Jim

 

[otobmark]

What's the solution? In past it must have installed automatically.
And you are right the adapter does not show up. Other take may be that there is something wrong with the radio or cable such that the computer doesn't recognize or know a USB device has been plugged in.

 

[kd4efm]

Just a notice of information, while SOME 36xm cables will work, it is suggested to get the kpg-236um cable which is intended for the radios. It will work with the nx series and all VP multipin radios, as they are usb native radios.

Can't say much more to assist you other than an update on the pc may be the culprit.

 

[kd4efm]

Mark, you rolling south or other parts of NC?

 

[otobmark]

Chicago now, in few days a train to LA (I like trains) then home to work NC Flood again maybe, normally I work emergency response rather than recovery but this is a once in a lifetime event for NC. When I hit LA I should be able to source alternate gear (pc, cable) to test my radio before sending to you. Actually may email you to get a new cable sent to Burbank address.

 

[Project25_MASTR]

See this link on the info (from EFJ) on checking compatibility of your KPG-36X for use with the 3rd generation Viking radios.

https://wiki.w3axl.com/images/2/25/FSB-1222-KPG36X-VP8000-Mod_VP8000ProgrammingCableMod.pdf

 

[AM909]

After last round of updates to firmware and armada my laptop doesn't recognize my radio. ...

Was this with 24.1.6 / 1.42.21 that just came out a few days ago or 24.1.3 / 1.42.17 from summer?

 

[otobmark]

1.42.21.
Radio info shows 8.42.28.121 firmware. Tried loading drivers but no joy. Plugging in cable with powered up radio gets no response of any kind from laptop. The Ef Johnson usblan adapter doesn’t show up either. If I flip the switch on the cable to UART the laptop sees the cable but not the radio (I don’t think the uart setting works with EFJ anyway). I’m traveling till 26th when I land in Burbank and hopefully will have a new cable waiting and access to other PC’s.