AAA New England has laid off a lot of their drivers and dispatchers. Dispatchers seem to be working from home and not using the various radio systems at all. Whether or not this is permanent, I have no way of knowing.
About the only trucks I've seen on the road are the battery sales ones.
AAA had several Talk Groups on the Industrial Communications system, but they have been silent since this Covid 19 stuff started. OTOH, a lot of companies that have contracts with AAA have been very busy with AAA work. Some of those are also on the ICE system, but with their own Talk Groups.
About a month ago I talked with someone whose car had broken down. He called AAA and was told it would be 2-3 days before they could get someone out there to tow it a shop for repair. His car was in his driveway and they seem to be prioritizing emergency work such as break downs on the road and accident tows.
From what I saw a couple of years ago when I had to be towed, the contract companies have a AAA radio and their company radio as well as some sort of computer terminal in the trucks. They may well be using the terminals for a lot of communications now.