tvengr
Well Known Member
It could be the scanner or cable. There have been reports of the port being bad on the scanner. A broken wire in the cable would probably be more likely.
I have attempted - it did not show anything on the scanner display but I also got a warning of PSR 310/410 detected - this data cannot be uploaded to the scanner. the progress bar completed but nothing changed or uploaded
I have tried with software - it could not make a connection to the scanner even in software upgrade mode. In the screen it shows application version 2.9 same as the upgrader so seems ok firmware wise. it's confusing definately.Try reloading the firmware. Follow the instructions in my previous post #29. A bad cable will not give a wrong model indication. The cable must be communicating since it detected the wrong model. It may be possible that someone somehow managed to load the wrong firmware. The structure of the PSR-410 and WS1065 is similar. Both are object-oriented scanners using 20 scan lists. Both are based on the same GRE design.