Try going to that file directory - delete the zip file and then open EZScan again and run the update.
Whistler_Support
- Thread starter Whistler_Support
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Try going to that file directory - delete the zip file and then open EZScan again and run the update.
CycleSycho
Member
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Another crash @ ezscan, WTH is going on here? "Web Error" 'There was an error retrieving version information. The certificate presented by the update site is invalid.'
Sure is happening a lot lately!
Anyone, fix the servers(?), it seems to be happening way too much lately...
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Another crash @ ezscan, WTH is going on here? "Web Error" 'There was an error retrieving version information. The certificate presented by the update site is invalid.' Sure is happening a lot lately! Anyone, fix the servers(?), it seems to be happening way too much lately... .
CycleSycho
Member
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… The radio IS recognized in Win10 Pro, the clock sets, the attempt to update is within ezscan, the radio scans and works fine, it IS one of their legacy updated radios that should work with ezscan…
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… The radio IS recognized in Win10 Pro, the clock sets, the attempt to update is within ezscan, the radio scans and works fine, it IS one of their legacy updated radios that should work with ezscan…
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Make sure you have the latest version of ezscan for the WS1080
Last edited:
CycleSycho
Member
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Why should the version cause it to not update? The ezscan program has a selectable checkbox within checking for all updates. Are we to understand that every time a newer version comes out that it MUST be installed? If so, the program should not have that app checkbox in the queue?
In checking my version, it is v 2.45
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Why should the version cause it to not update? The ezscan program has a selectable checkbox within checking for all updates. Are we to understand that every time a newer version comes out that it MUST be installed? If so, the program should not have that app checkbox in the queue? In checking my version, it is v 2.45 .
Mikejo
Member
SOME updates were to fix Bug's, perhaps in your last update? Perhaps that update uncovered other flaws that in turn were remedied in a quickly following update (ver 2.48?). I'm running ver 2.48, and it's fine.
Other issues might be (Just sayin it's possible) you may have internet issues between you and the server, either end could be the problem.
Wait a bit and try again, or update your ver 2.45 to the current 2.48.
Hope this helps, just my 2 cents!
Other issues might be (Just sayin it's possible) you may have internet issues between you and the server, either end could be the problem.
Wait a bit and try again, or update your ver 2.45 to the current 2.48.
Hope this helps, just my 2 cents!
CycleSycho
Member
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Ver 2.48 updated, the install finally working. Took THREE attempts, only after moving the install file to my desktop, did it properly install (was halting on 'config__.bin' during install). Tried looking up (site search) ezscan versions 2.45 or 2.48 here for self help, no results. Maybe Whistler should have auto update for the ezscan program, incorporate it into its startup like many other programs? Having thousands of ppl to manually update it for fixes to itself is user UNFRIENDLY. Especially if users try to use it to check for updates only to find it fail. At least, it is now queuing the servers properly again.
I wonder if Whistler sub-contracts the writing of ezscan?
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Ver 2.48 updated, the install finally working. Took THREE attempts, only after moving the install file to my desktop, did it properly install (was halting on 'config__.bin' during install). Tried looking up (site search) ezscan versions 2.45 or 2.48 here for self help, no results. Maybe Whistler should have auto update for the ezscan program, incorporate it into its startup like many other programs? Having thousands of ppl to manually update it for fixes to itself is user UNFRIENDLY. Especially if users try to use it to check for updates only to find it fail. At least, it is now queuing the servers properly again. I wonder if Whistler sub-contracts the writing of ezscan? .
You can set up your EZ Scan to check for updates automatically
Updates > Configure Auto Update Check
Version status and updates will be presented in a POP up box for you to select and proceed.
Updates > Configure Auto Update Check
Version status and updates will be presented in a POP up box for you to select and proceed.
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OPERATOR ERROR on your part.
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EZSCAN does by default check for updates...someone has turned that off on your end.
CycleSycho
Member
Configuration settings on my part when I first installed ezscan quite a while ago. Would be a non issue if ezscan was more capable a program than being so buggy (more so lately it seems), no matter the cause (the servers or the program itself). Read the 'auto update config' box, it doesn't say it updates automatically from outdated versions, it only prompts in a pop-up box for YOU (the user) to check for an update (" Version status and updates will be presented in a POP up box for you to select and proceed. "). Have you forgotten the many problems members were having with ezscan and the update servers lately. I sure expect the handshake to work (better than it has lately)… Its working again, so lets move on to the next issue (crossing fingers). .
Yes that was corrected, and I just updated my EZ Scan software and database and did not get the error.
It is working right now just updated are you using the most up to date software version?
Small update issued September 23rd to address the WS1040 import issue. Added it today
Had to go to the Whistler web site and download the software. After installing, it is working. I had to do this for the TRX-1, TRX-2, 1088 and 1098.
It will not update the database if the software is out of date.
CycleSycho
Member
why is having to have updated software a problem?
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