Yes, I am going through those one at a time. I wish I had another 991 to compare the settings.
Looks like others here are also trying to help you troubleshoot. They are also looking for clarification as to whether you have the 991 or the 991-A. One that is established, others can help verify what the latest firmware is and compare it to what is showing up in your radio. Perhaps you can make a screenshot or just take a photo of the screen on your radio that shows all the firmware packages that are installed.
Also wondering if you were able to see if you are getting a spike on your spectrum analyzer screen if you key up with an HT ?
I can't emphasize how close I was to giving up on my 991 after my reset botched a couple of settings. I had to take a break for a day and come back to it fresh to finally detect the settings that were causing my problem.
Is the unit behaving normally in all other respects? Transmitting and receiving and all that kind of stuff? The 991 series does have a few other "quirks", but let's try to get this issue resolved first.