What they should also know is many of these issues that are all over these forums are due to programming, more than performance. When you append all the sites in a statewide system, or try to monitor other systems where sites are out of range, failure to understand or experiment with filter settings, IFX, analog modulation settings, is only a true fair assessment then. Those that refuse to take the time are usually the unhappy ones. I think potential buyers should be aware of these previous or current users complaints too. I don't think it changes many minds, because the minute the SDS scanners are reported "out of stock", these forums are filled with potential buyers asking "when will it be back in stock/when? I owned a 436 that needed the copper on the battery compartment to monitor the 460Mhz band, but some claim that it's been fixed? I don't know about that, and don't want to take that chance ever again, just to be fair.