I have a like new Motorola CDM1550 that the Control Head has become unresponsive. It will no longer allow me to use any of the buttons on the control head. The radio powers up fine and broadcasts audio, it will also transmit without any issues. The radio powers on to whatever channel you have in the number 1 slot. This radio is pretty new to me as I just recently got it. The Professional Series CPS is not new to me. Is there a chance that this is a programming issue or is this completely a hardware issue?