DELAWARE COUNTY
911 system upgrades to be done by year’s end

Delaware County Emergency Services in Lima is the location of the 911 emergency dispatch center.
DAILY TIMES
BY KATHLEEN E. CAREY
KCAREY@DELCOTIMES.COM
Delaware County is on track to complete a nearly $40 million emergency radio system
upgrade by the end of the year.
Years in the making and the first major radio upgrade in Delaware County since the 1970s,
the final payments on the system are expected to be made with a portion of the $115 million
General Obligation Bond county council approved earlier this month.
Entities of government such as counties and municipalities use these bonds spread out over
decades to pay for long-term projects and capital improvements.
Danielle Floyd, Delaware County’s director of public works, explained that $22 million of
that funding will be used to make the final payments on the county’s new public safety radio
system.
“This is a project that was requested by local police, fire and EMS agencies for a long time
and this has been a long time in the making for our first responders,” she said. “Under this
council, we will be implementing the first overhaul of the radio system in over 33 years.”
Floyd credited the county’s Emergency Services Department for leading the effort and
managing this project.
“We remain on schedule to have this project completed by the end of this year,” she said.
In 2022, Delaware County Council unanimously approved the purchase of a $38 million
Atlas P25 radio system from JVC Kenwood that will provide 3,700 radios to the county’s first
responders and will move the system to a 700 MHz-based operation.
At the time, Haverford Police Chief John Viola said, “This is probably the single, most
important thing for all of law enforcement and fire service and EMS in Delaware County.”
This project also includes construction on 21 existing towers and seeing that every police
officer in Delaware County has a portable radio that is interoperable across the county.
Fire departments and EMS agencies will also have a portable radio for their frontline first
responders to use.
When the purchase was approved, first responders had been having a variety of issues with
the communication system they were using.

Officials and first responders break ground in October 2023 on Delaware County’s $40
million upgraded public safety radio system at the Delaware County Department of
Emergency Services Building in Middletown. PETE BANNAN — DAILY TIMES
For example, in the fall of 2019, there were a handful of times the county 911 center noted
that emergency personnel were unable to reach the center with their portable radios. There
had also been issues with the system being hacked and with channels being knocked out.
The new system will include encryption and it will also meet Federal Communication
Commission standards.
At the time of purchase, the county anticipated that of the 3,700 portable radios being
bought, 1,500 portable radios will go to police and law enforcement officials, including
1,100 municipal police officers and 400 county, state, federal and tactical team radios; 1,675
portable radios will be distributed to fire and emergency medical services personnel; and
125 portable radios are earmarked for emergency management.
The purchase also includes 400 mobile radios, of which 350 are for fire and EMS units and
50 are for county Special Operations vehicles.
In 2023, Delaware County had a ceremonial groundbreaking to commemorate the
completion of the design phase of the project.
It also marked the beginning of the construction upgrade of 21 radio towers that would
create a mesh microwave net to cover the 191 square miles of Delaware County.
The county was able to use existing towers for a more sustainable project and the project
includes higher frequency radios, expanded coverage area, and will increase reliability and
coordination among first responders.
“This major investment in our first responders and public safety is vital and it is long
overdue,” Delaware County Council Vice Chair Elaine Paul Schaefer said at the ceremony.
“We need to ensure that first responders across the county have the tools and resources they
need to effectively and safely respond to emergency situations. Every second counts and
there isn’t room for error or lapses in time.