WS1095: DSP Firmware Update Issue

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jpmn4ayv

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I am unable to update the DSP firmware in my WS1095. The EZ-Scan software tells me "your scanner could not be updated at this time...". I have successfully flashed the latest CPU firmware, and I have the latest version of EZ-Scan. Here's my setup:

Windows 7
EZ-Scan version 2.10, build 436.
CPU Firmware 2.5.
DSP Firmware 1.3.
Library database 472
Location database 10

The scanner is connected to COM3 on the computer. I have followed the instructions from the program and disconnected the scanner, powered it off, and reconnected to the computer (in a powered off state), but no such luck.

Anyone have any ideas?

Thanks,
Pat
 

Ed6698

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Lake County Indiana
Not sure which way you were trying it. I came across this once before. Try running Check for All Updates and see what happens, if it does not complete try running just the Check for DSP Firmware Update.
 

Ed6698

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From the Scanner/SD Card Tab are you able to Set Real Time Clock to Computer Time? This will at least let you know your scanner is communicating with computer.
 

Ed6698

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I also noticed in your 1st post that you stated after you disconnect your scanner you turn it off, the scanner should not be on during this process.
 

jpmn4ayv

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Oct 11, 2003
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Location
Purcellville, VA
I uninstalled the EZ-Scan software application and reinstalled it from the SD card. I checked for all updates and the DSP version was current! I think I had something corrupted with the previous EZ-Scan installation. It all seems to be good now.

Very strange issue, but I'm glad it's working okay now. Thank you for lending a hand!
 
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