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G4 random lockup

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krokus

krokus

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My G4 is, randomly, locking up. The screen is blanked, no buttons work, no volume control indication, and turning off the power does not restore function. I have to pull the battery to restore functionality.

It happened twice, in the first 24 hours I had it programmed, and randomly, since.

The only possible pattern has been that it seems more common, when resting on the belt clip.

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IAmSixNine

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Have not had that happen on my G4.
I would try to use the firmware updater and re-do your pagers software. Then read the unit and program it back.
 
krokus

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IAmSixNine said:
Have not had that happen on my G4.
I would try to use the firmware updater and re-do your pagers software. Then read the unit and program it back.
Click to expand...

I updated the firmware as soon as I received it, before programming. Of course, something could have been corrupted.

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krokus

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IAmSixNine said:
Redo the firmware then read the unit, write back to it with programming software and test.
Click to expand...

Still locking up, a little less often. Now, I also get a different type of halt, which does clear with power cycling.

With the lock up, two of the LEDs flash, at some undetermined interval. With the halt, all three LEDs light up orange.

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N9JIG

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I seem to recall reading of an issue with the battery door on certain Unication radios, I think Unication has a fix for that involving a replacement battery door. Apparently the screws were too long or something...

Check with Unication Support or Unication David.
 
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APX8000

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They sent me a new battery door and what looked like shorter screws and less felt like material in the inside of the door when I had the audio issue. That fixed my problem. I don't know if that relates to the locking up issue you are having but if components are being stressed because of over tightness it may not hurt to try.


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krokus

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N9JIG said:
I seem to recall reading of an issue with the battery door on certain Unication radios, I think Unication has a fix for that involving a replacement battery door. Apparently the screws were too long or something...

Check with Unication Support or Unication David.
Click to expand...

Our units have the modified battery cover.

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