How Common Is The Radio Reference Import Error Issue?

[Uni1]

If your PPS crashes when trying to import, Install the below Microsoft update.

Download Microsoft .NET Framework 4 KB2468871 from Official Microsoft Download Center

Update to .NET Framework 4.

www.microsoft.com

If you are getting the password error download new PPS which resolves the password issue. There are no other new user features to the new PPS.

Dropbox - File Deleted - Simplify your life

www.dropbox.com

 

[burner50]

Works like a charm

 

[bob550]

If you are getting the password error download new PPS which resolves the password issue. There are no other new user features to the new PPS.

Do you recommend those of us who have not had password errors also download and install this PPS update?

 

[pro106import]

Do you recommend those of us who have not had password errors also download and install this PPS update?

I would guess not. He said, and I quote, " There are no other new user features to the new PPS. "

 

[bob550]

I would guess not. He said, and I quote, " There are no other new user features to the new PPS. "

I knew that. I wasn't interested in any new features. But not knowing whether this error may crop up in the future, even for those not now so affected, I thought I'd ask.

 

[pro106import]

I knew that. I wasn't interested in any new features. But not knowing whether this error may crop up in the future, even for those not now so affected, I thought I'd ask.

Good point. I'm sure it wouldn't hurt anything to upgarde.

 

[Uni1]

Do you recommend those of us who have not had password errors also download and install this PPS update?

You can if you want but there is no need if your login works.

 

[bob550]

You can if you want but there is no need if your login works.

Thanks.

 

[jeffhochberg]

I tried it with 03-16-21 and, aside from having to wait 10 to 15 minutes for it to initialize the first time, it worked for me with my RR credentials. Sorry to hear it's not working for some of you guys. At least the manual import feature works! That's a good option.

I see this Beta 22 version...is that supposed to resolve the RR connection issue?

 

[N6ML]

I see this Beta 22 version...is that supposed to resolve the RR connection issue?

Yes, as stated in post #41

 

[CbusRog]

I was having the import problem when 1.31 first came out. The first time I used it, it worked. Subsequent attempts to import resulted in PPS crashing. Login always worked. Event Viewer logs indicated that ASP.NET was throwing an error. Checking Windows Features showed the ASP.NET wasn't enabled. I installed the latest version and enabled it, but that still didn't help. I renamed the RadioReference folder, then let PPS recreate it, and all has been good so far. YMMV.

 

[n1das]

I was having the import problem when 1.31 first came out. The first time I used it, it worked. Subsequent attempts to import resulted in PPS crashing. Login always worked. Event Viewer logs indicated that ASP.NET was throwing an error. Checking Windows Features showed the ASP.NET wasn't enabled. I installed the latest version and enabled it, but that still didn't help. I renamed the RadioReference folder, then let PPS recreate it, and all has been good so far. YMMV.

I've been having the same import RR problem as others have reported and I have 3.16.21 PPS. I will install the .NET Framework update that Uni1 mentioned. I am running Windows 10 on my Lenovo X1Carbon laptop. My laptop was upgraded to Windows 10 from Windows 7 Professional a while ago.

Where is the RadioReference folder located? I have been unable to find this folder on my PC to try the rename trick. It looks like the PPS installation didn't create this folder.

 

[Webodisk]

Update to the 3.16.22beta posted by Uni 1 works perfect

 

[CbusRog]

I've been having the same import RR problem as others have reported and I have 3.16.21 PPS. I will install the .NET Framework update that Uni1 mentioned. I am running Windows 10 on my Lenovo X1Carbon laptop. My laptop was upgraded to Windows 10 from Windows 7 Professional a while ago.

Where is the RadioReference folder located? I have been unable to find this folder on my PC to try the rename trick. It looks like the PPS installation didn't create this folder.

It's in a hidden folder. Open File Explorer. Click View, then put a check-mark in Hidden Items. Navigate to folder C:\ProgramData\Unication. The RadioReference folder will be there.

 

[burner50]

Where is the RadioReference folder located? I have been unable to find this folder on my PC to try the rename trick. It looks like the PPS installation didn't create this folder.

I don't think PPS builds that directory until you try to import the first time.

 

[NJFireD1]

If your PPS crashes when trying to import, Install the below Microsoft update.

Download Microsoft .NET Framework 4 KB2468871 from Official Microsoft Download Center

Update to .NET Framework 4.

www.microsoft.com

If you are getting the password error download new PPS which resolves the password issue. There are no other new user features to the new PPS.

Dropbox - File Deleted - Simplify your life

www.dropbox.com

still getting the wrong password or no internet connection issue after installing the Beta. But are good.

 

[ErieCountyPublicSafety]

I have downloaded the new version for my G4 and it still says that my user name and password are wrong. Could this possibly be because I am a feed provider and my subscription status shows s never expired? Not sure why I cant log in.

 

[Webodisk]

I am a dbadmin, after the beta22 fix have not had any issues

 

[ErieCountyPublicSafety]

This is the error im getting. My brother in law just logged in fine. He is not a feed provider. Anything I could try?

 

[NJFireD1]

This is the error im getting. My brother in law just logged in fine. He is not a feed provider. Anything I could try?

I'm getting the same error